GptSolve Privacy Policy

GptSolve Privacy Policy

Last Updated: December 26, 2025

This Privacy Policy (the "Policy") outlines how GptSolve and its affiliates (collectively, "GptSolve," "we," "us," or "our") collect, use, process, and protect your information when you use the GptSolve services (the "Service").

Please read this Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Policy. If you do not agree to this Policy, please do not access or use the Service.

I. Information We Collect

We collect information to provide better services to all our users. The types of information we collect depend on how you use our Service:

1.1 Information You Voluntarily Provide

• 1.1.1 Account Registration Information When you register for or manage a GptSolve account, we collect information such as your username, email address, and password. If you choose to sign up via a third-party account (e.g., Google), we may receive profile information from that third-party service based on your authorization.

• 1.1.2 Service Usage Information (Permissions) To enable core features such as OCR problem recognition, AI image generation, image editing, and video generation, we may require access to your device’s camera, photo album, and storage. These permissions are optional and require your explicit consent. Data collected through these permissions is encrypted and used strictly for the following purposes:

  • (1) Camera Permission: Used to capture images of questions or content for recognition.

  • (2) Storage/Gallery Permission: Used to upload images for processing and to save generated results (e.g., solutions, AI art) to your local device.

  • (3) Network Permissions: Used to upload data to our servers for processing and to retrieve results.

• 1.1.3 Payment Information If you make a purchase (e.g., via credit card, bank transfer, or third-party payment processors), we collect necessary payment data, including transaction records and billing details. We do not store full credit card numbers; transactions are processed by secure third-party providers.

1.2 Information Automatically Collected When you use the Service, we automatically collect certain device and network information, including your IP address, unique device identifiers (UDID/UUID), operating system version, system settings (e.g., language preference), and usage data (e.g., search history and feature interaction logs).

1.3 Information from Third Parties We may receive information about you from third parties, provided you have given your consent. We will not use this information for purposes other than those authorized by you.

II. How We Use Your Information

2.1 Scope of Use We use the collected information for the following legitimate purposes:

1. Service Provision: To provide, operate, and maintain the core functionality of GptSolve for both registered and non-registered users.

2. Communication: To respond to your inquiries, provide customer support, and send you updates or promotional materials regarding features you may be interested in.

3. Optimization: To analyze usage trends and device performance to improve the user experience.

4. R&D: To research and develop new products, features, and services.

5. Safety & Security: To protect the rights, property, and safety of GptSolve, our users, and the public; to detect and prevent fraud, security breaches, and illegal activities.

6. Legal Compliance: To comply with applicable laws, regulations, and legal processes.

2.2 Other Scenarios We will strictly limit the use of your information to the purposes described in this Policy. Any use beyond this scope will require your explicit consent or a valid legal basis.

III. How We Disclose Your Information

We respect your privacy and do not sell your personal information. We disclose information only under the following circumstances:

1. Affiliates: We may share information with our affiliates solely to provide specific service functions.

2. Personnel & Advisors: Information may be disclosed to our employees, consultants, and agents on a "need-to-know" basis to facilitate our operations.

3. Service Providers: We engage trusted third-party vendors (e.g., cloud hosting, data processing) to assist in providing the Service. These vendors are contractually obligated to protect your data and use it only for the purposes we specify.

4. Protection of Rights: We may disclose information if we believe it is necessary to protect the intellectual property (e.g., trademarks, patents), rights, property, or safety of GptSolve or others.

5. Legal Requirements: We may disclose information to comply with applicable laws, regulations, court orders, or governmental requests.

6. Business Transfers: In the event of a merger, acquisition, financing, or sale of assets, user information may be transferred as part of the transaction.

7. User-Generated Content: Content you generate or actions you take may be visible to other users or shared via third-party platforms based on your settings.

8. With Your Consent: We may share information with non-affiliated third parties if you have explicitly authorized us to do so. You may withdraw this authorization at any time by contacting us.

IV. Your Rights and Choices

You have the following rights regarding your personal information:

1. Account Management: You can access, correct, update, or delete your account information through the "Personal Center" in the app. You may also delete your account via the same interface.

2. Permission Control: You can manage or revoke permissions (e.g., Camera, Storage) at any time via your device’s system settings. Note: Revoking permissions may disable certain app functions.

3. Legal Rights: Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to:

   • Request a copy of your personal data.

   • Request correction or deletion of your data ("Right to be Forgotten").

   • Restrict or object to the processing of your data.

   • Request data portability.

   • Object to automated decision-making. To exercise these rights, please contact us at the email provided below.

V. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.

• Operational Analysis: We may retain certain data for internal analysis to improve the Service.

• Anonymized Data: Aggregated or anonymized data that cannot identify you may be retained indefinitely for analytical or commercial purposes.

• Legal Obligations: We retain data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

VI. Data Security

We employ administrative, technical, and physical security measures to protect your information from unauthorized access, loss, misuse, or alteration. We conduct regular security audits and vulnerability scans.

• Breach Notification: In the event of a data breach affecting your rights, we will notify affected users within 72 hours, or as required by law.

• Disclaimer: While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security. We are not responsible for the security of third-party sites linked within our Service.

VII. Children's Privacy

The Service is not intended for children under the age of 13 (or the minimum legal age in your jurisdiction). If you are under this age, you may only use the Service with the consent of a parent or guardian. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete such information and terminate the account.

VIII. Region-Specific Provisions

8.1 EEA and UK Users GptSolve acts as the Data Controller. Our legal bases for processing include contract performance, consent, legitimate interests, and legal compliance. You have the right to lodge a complaint with your local Data Protection Authority (DPA).

8.2 Nevada Residents You have the right to opt-out of the sale of certain personal information.

8.3 United States Residents

• FERPA: If used by an educational institution subject to FERPA, we use data strictly in compliance with FERPA regulations (including data minimization and encryption).

• CCPA/CPRA (California): California residents have the right to know what personal information is collected, used, shared, or sold. You have the right to non-discrimination for exercising your privacy rights. To exercise your rights under the CCPA, please contact us.

IX. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure your data remains protected in accordance with this Policy during such transfers.

X. Updates to This Policy

We may update this Policy from time to time to reflect changes in our practices or for legal reasons. If we make material changes, we will notify you through a prominent notice within the Service. Your continued use of the Service after such changes constitutes your acceptance of the updated Policy.

XI. Contact Us

If you have any questions about this Policy, or wish to exercise your rights (including account deletion), please contact us at:

Email: gptsolve-support@support-imf.com