Privacy Policy — GPSync Track

Effective Date: January 2025
Last Updated: August 2026

Onyxcom Technology operates the GPSync Track mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our GPS vehicle tracking and fleet management application.

The App does not allow users to create accounts. User accounts are created and managed by authorized organizations or administrators. Users access the App using account credentials provided to them.

1. Information We Collect

1.1 Account Information

When you access the App using credentials provided by an authorized organization or administrator, we may collect:

• Subscription ID

• Username

• Account preferences and settings

The App does not provide a user registration or account creation feature.

1.2 Vehicle and Tracking Data

We may collect and process:

• Real-time GPS location data of tracked vehicles

• Vehicle information, including vehicle names, types, and identifiers

• Trip history, including routes, durations, start and end times, and distances

• Vehicle status information, such as moving, stopped, offline, or disabled

• Speed and movement data

1.3 Device and Usage Information

We may automatically collect:

• Device type, model, and operating system version

• Device identifiers

• App usage information and interaction logs

• Network connection information

• Internet Protocol (IP) address

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain GPS vehicle tracking and fleet management services

• Display real-time vehicle locations and tracking information

• Generate trip history reports and analytics

• Send alerts and notifications regarding vehicle status

• Authenticate your access and help secure your account

• Communicate with you regarding account updates, support, and service changes

• Improve and optimize the App’s functionality and user experience

• Detect, prevent, and address technical issues and fraudulent activity

3. Location Data

The App may collect and process precise and approximate location information for the purpose of vehicle tracking and fleet management.

Location data may be processed while the App is actively in use and, where applicable, when ongoing monitoring has been enabled and authorized.

Location information is used to provide the tracking services and is not sold or used for advertising purposes.

4. Data Sharing and Disclosure

We do not sell your personal information to third parties.

We may share information only when necessary in the following circumstances:

• Service Providers: With trusted service providers that assist us in operating the App and providing our services, such as hosting and infrastructure providers.

• Legal Requirements: When required by applicable law, regulation, court order, or legal process.

• Safety and Protection: When necessary to protect the rights, safety, or property of Onyxcom Technology, our users, or the public.

• Business Transactions: In connection with a merger, acquisition, restructuring, or sale of all or part of our assets, with appropriate notice where required by law.

4.1 Google Maps

The App integrates with Google Maps services. The use of information by Google is governed by Google’s Privacy Policy.

Google Privacy Policy:
https://policies.google.com/privacy

5. Data Security

We implement reasonable technical and organizational measures designed to protect your information, including:

• Encryption of data transmitted between the App and our servers using appropriate security protocols

• Secure server infrastructure

• Access controls and authentication mechanisms

• Security monitoring and assessments

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain information only for as long as reasonably necessary to provide our services and fulfill the purposes described in this Privacy Policy.

Account information may be retained while the account remains active or as necessary to provide the services.

Vehicle tracking and trip history data may be retained while the service is active or as necessary for legitimate operational purposes.

Where applicable, information may also be retained when required by law or necessary to resolve disputes or enforce agreements.

7. Your Rights and Choices

Depending on applicable law, you may have the right to:

7.1 Access Your Data

Request access to the personal information we hold about you.

7.2 Correct Your Data

Request correction of inaccurate or incomplete personal information.

7.3 Request Data Deletion

Request deletion of your personal information, subject to applicable legal and operational requirements.

7.4 Notifications

You may manage available non-essential notification preferences through the settings provided within the App.

To submit a privacy-related request, please contact us using the contact information provided below.

8. Children’s Privacy

The App is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence.

These countries may have different data protection laws.

Where applicable, we take reasonable measures to protect personal information when it is transferred internationally.

10. Privacy and Data Protection Compliance

We aim to comply with applicable data protection and privacy laws and regulations.

Where applicable, this may include the European Union General Data Protection Regulation (GDPR) and other regional privacy regulations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the Last Updated date at the beginning of this Privacy Policy.

Where required by applicable law, we may provide additional notice regarding material changes.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Onyxcom Technology

Email: onyxcomtech.ae@gmail.com

This Privacy Policy applies to the GPSync Track mobile application operated by Onyxcom Technology.