GPHC Exam App Privacy Policy
Last Updated: 24/01/2025
This Privacy Policy explains how the GPHC Exam App ("App") collects, uses, shares, and protects user data. By using the App, you agree to the terms outlined in this Privacy Policy.
1. Data Collection
1.1 Personal Data
The App may collect the following personal data to provide and improve our services:
- Account information (optional): email address for account recovery and notifications
- Device information: device model, operating system version, unique device identifiers
- Usage data: app interactions, question completion times, performance statistics, and error reports
- Payment information: processed securely through Apple's payment system when purchasing premium features
1.2 Third-Party Services
The App uses third-party services that may collect device information and usage data. These service providers' privacy policies are available on their respective websites.
2. Use of Data
We use the collected data for the following purposes:
- To provide and maintain the App's functionality
- To improve user experience and personalize content
- To analyze the performance of questions and content
- To identify and resolve technical issues
- To develop new features and improvements
- To process payments and manage subscriptions
3. Data Sharing
We do not sell your personal data. Your data may be shared only in the following circumstances:
- Legal Requirements: When required by law, regulation, or legal process
- Service Providers: With third-party service providers who help operate our App and are obligated to protect your data
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights Under GDPR
As a user based in the UK or European Economic Area, you have the following rights:
- Right to access your personal data
- Right to rectify inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Rights related to automated decision-making and profiling
To exercise these rights, please contact us using the details provided in Section 10.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Children's Privacy
The App is not intended for use by individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Cookies and Similar Technologies
The App may use cookies and similar tracking technologies to track activity and hold certain information. You can instruct your device to refuse all cookies or to indicate when a cookie is being sent.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: gphcexam@zohomail.eu
Address: Pharmacy Lane, London, United Kingdom
11. Lawful Basis for Processing
Under the UK GDPR and Data Protection Act 2018, we process your personal data on the following lawful bases:
- Performance of a contract when you use our App
- Your consent when you opt-in to specific features
- Our legitimate interests in providing and improving our services
- Compliance with legal obligations
12. International Data Transfers
Your information may be transferred to and processed in countries outside the UK and European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place to protect your data and comply with applicable data protection laws.
13. Data Protection Officer
You can contact our Data Protection Officer with any data protection queries at dpo@gphcexamapp.co.uk.
14. Complaints
You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
15. Third-Party Links
The App may contain links to other websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
16. Automated Decision-Making
We do not use automated decision-making processes that would have a significant effect on you without human intervention.
17. Marketing Communications
With your consent, we may send you marketing communications about our products and services. You can opt out of these communications at any time by updating your preferences in the App settings or by contacting us.
18. Data Breach Procedures
In the event of a data breach that affects your personal data, we will notify you and the relevant supervisory authority in accordance with applicable law.
19. Sensitive Data
We do not collect any sensitive personal data such as information about your race, ethnicity, religious beliefs, health data, or biometric data.
20. Accountability
We maintain records of our data processing activities and implement appropriate technical and organizational measures to ensure and demonstrate compliance with data protection principles.
This Privacy Policy explains how the GPHC Exam App handles user data. By using the App, you acknowledge that you have read and understood this policy. Please review this policy regularly to stay informed about updates.