Privacy Policy for GoValet

Effective Date: January 16, 2026

GoValet ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application GoValet  (the "App"), available on the Google Play Store.

By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use the App.

1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information You Provide

• Phone Number: We collect your phone number to verify your identity and enable login via OTP (One-Time Password).

• User Name: You provide your name when creating or updating your profile.

• Vehicle Information: This includes details such as vehicle registration number, make, model, year, and other relevant details you enter when registering a vehicle.

Automatically Collected Information

• Device Information: We may collect information about your mobile device, including device ID, operating system, IP address, and app usage data.

• Usage Data: Information about how you use the App, such as pages visited, features used, and time spent in the App.

Firebase Analytics

We use Google Firebase Analytics to understand how users interact with the App. Firebase Analytics collects anonymized and aggregated data, such as:

• App events (e.g., button clicks, screen views)

• Crash reports

• Device type and language

This data is anonymized and does not include personally identifiable information like your phone number or name.

2. How We Use Your Information

We use the collected information for the following purposes:

• To verify your identity and authenticate your account using OTP.

• To create and manage your user profile.

• To register and manage your vehicle information within the App.

• To provide, maintain, and improve the App's functionality.

• To send important notifications, such as OTPs or account updates.

• To analyze usage trends and improve user experience via Firebase Analytics.

• To comply with legal obligations.

We do not use your personal information for marketing purposes without your explicit consent.

3. Sharing of Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• With Service Providers: We use Google Firebase (a service of Google LLC) for authentication, analytics, and cloud storage. Google processes your data under its own privacy policy: https://policies.google.com/privacy.

• Legal Requirements: We may disclose information if required by law, court order, or to protect the rights, property, or safety of our users or the public.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Storage and Security

• Your data is stored securely on Google Firebase servers located in various global data centers.

• We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

• However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. For example:

• Phone number and account details: Retained as long as your account is active.

• Vehicle information: Retained until you delete it or your account is deleted.

• Analytics data: Retained in anonymized form in accordance with Firebase's retention policies.

You can request deletion of your account and data by contacting us (see Section 9).

6. Your Rights and Choices

Depending on your location (including India under the Digital Personal Data Protection Act, 2023), you may have rights to:

• Access, correct, or delete your personal information.

• Withdraw consent for data processing.

• Opt out of certain data collection (e.g., analytics).

To exercise these rights, contact us at the email provided below. We will respond within the timeframes required by applicable law.

7. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the App or on our website. Your continued use of the App after such changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: govalet.park@gmail.com 

App Developer: Sujeet

Address: Patna, Bihar, India

This Privacy Policy is governed by the laws of India.

By using GoValet , you consent to the practices described in this policy.

Last updated: January 16, 2026