a. Personal Information
Name
Phone number
Email address
Delivery or pickup address
b. Location Data
Real-time location while using delivery, taxi, or rental services
Background location access (if granted), used only during active services
c. Transaction Data
Service orders and history
Payment-related details (e.g., method used, status)
d. Device and App Usage Info
Device model, OS, IP address
Crash logs, app activity, and usage data (e.g., screen interactions)
Register and manage your account
Process and fulfill service requests
Support real-time tracking and communication
Improve our app’s stability and user experience
Detect and prevent misuse or fraud
Send service-related updates and notifications
Drivers & Vendors: Only the necessary information to fulfill orders or trips (e.g., name, address, phone number)
Payment Partners: To securely process payments
Backend Services via SDKs: We use backend SDKs/APIs to transmit data to our secure servers for order management, analytics, and customer support
Legal Authorities: When required to comply with laws or regulations
Your data is stored securely on our backend servers.
While we currently do not use encryption at the storage level, access to stored data is restricted to authorized personnel and managed through secure backend infrastructure.
We perform regular audits and follow general data protection practices.
View or update your account information in the app
Request deletion of your account and personal data by emailing us at:
Session-based cookies to manage login and preferences
Analytics tools (e.g., Firebase SDKs) to collect anonymized usage statistics, crash reports, and improve performance