How to Get a Refund From the Google Play Store?
How to Get a Refund From the Google Play Store?
If you have purchased a new application from the Google play store & after watching the application, it is not suitable as per your expectation so you are eligible for a refund request.
Thankful to Google because it gives plenty of options where any Google customer can raise the request for a refund. Also, it offers extremely simple procedures through various modes. If you have submitted your refund within 2 hours from the purchasing of the application or book or game via play store. Then, you will be eligible to get the refund within 48 hours. See the below-presented various methods for the refund.
Finest Way for Refunding an App Purchase?
Primarily, it's necessary to go to the Play Store.
Then, choose the Refund
Hit on the Request Refund
After the confirmation of the refund, you will get an Email for the recent refundable amount.
Refund Request for an App/In-App Purchase:
Again, open the Play Store.
Then, go to the Profile Picture.
Next, choose the Payment & Subscriptions
Hit on the Budget & history.
Next, press the Refund.
Confirm by the Yes.
How to Raise the Refund Request Via Desktop?
This time click on the Google Play
Now, choose the Refund Request
Tap on the Continue button & go to the Bottom of the page.
Hit on the Yes & click on the Continue
Choose the Recent Purchase & again, tap on Continue.
Select the actual Reason for The Refund & again press the Continue
Finally, tap on the Yes button and your refund will process.
How to Get Refunded for Google Play TV, Movies & Books?
There is some difference to getting a refund for the TV Show, Movies & book. Here you will get the complete procedure where any user can easily request the TV, movies & book refund request.
Go to the Play Store
Then, tap on the Order History.
Find the Recent Purchase which you want to refund.
Hit on the Report a Problem
Choose the option from the drop-down menu and enter the Actual Reason for the refund.
Write your Complete Problem & hit on the Submit.
How to Raise the Refund Request for The Purchase Order Within 48 Hours?
If you are not eligible to raise the refund request and you have lost your 48 hours then, you must contact Google Support through call or live chat.
To get the refund request after 48 hours, you must visit support.google.com through any search engine.
If you have reached the Google Support webpage, choose the Play Store option from the list.
Next, go to the bottom of the page & select the Contact Us
Describe your Refund-Related issue and choose the Next step button.
Here the helpline number will be visible on the screen.
Finally, call on the phone number and speak with a Google Representative.
The representative will assist you with the Refund Request.
During the call, you will get the best possible assistance by the Google play support team.
What is google play refund policy & How do I check the Refund Status?
Any user can easily purchase Books, TV Shows, Application Subscriptions, and music & rent Movies from the Google play store. Also, Google gives the option to cancel their subscription anytime from anywhere so if you are not satisfied with your purchase or you have booked accidentally or by mistake so don't need to worry because Google can easily cancel your purchase and get a refund after the cancellation. But, after the cancellation of the subscription, you must read the Google Play refund policy & status of the refund. Here you will get comprehensive information about it.
What is google play refund policy?
Google Play offers a refund policy and it will be applicable after the cancellation of the subscription. The refund rules will give you the perfect virility of your refundable amount.
According to the Google Play refund policy, it will provide a refund against your purchase from the Google Play store. Users will get the refundable amount within 2 hours from the cancellation of the purchase.
The maximum duration has defined as 48 hours, if the user doesn't get the refundable amount within 48 hours then, he/she must contact Google support.
The refundable amount will credit directly to the user's bank account or the same payment mode or source of the payment which was used for the same application purchased.
Users will get complete visibility of the refund status and The subscription will end according to the billing cycle.
The Google refund facility works on automatic phenomena and after the cancellation of the purchase, the refund will automatically reach the user's bank account.
How do I check the Google Play Refund Status?
Any Google user is permitted to check their refund through various mediums. Just, read the below-given instructions and learn the easiest ways to check the Google Play refund status.
Way 1: Steps to check Google Play refund status online:
First of all, you must open any reliable web browser and type the URL https://support.google.com/googleplay/workflow/10728048 in the search bar.
Next, log in to your Google account via credentials.
After that, you need to confirm your associated email address.
Finally, see the actual status of the refund.
Therefore, any Google user can simply check their refund status using the above-presented procedure.
Way 2: Steps to check Google Play refund status Offline:
Just, reach out to the support.google.com in the search bar.
Again, Sign-in Google account & select Google play store from the list.
Next, go to the bottom of the page & tap on the Contact Us option.
Dial the presented helpline number that will get under the Call us option.
Finally, speak with a Google representative and keep your refund status-related problem.
You will get complete information about the refund status or the Google Play store-related things.
It's not uncommon to buy a new app from the Google Play Store and immediately regret it. There are a variety of reasons why you might ask for a refund: the app doesn't work with your device, it doesn't work as intended, or you have a major case of buyer's remorse. You may have purchased the app by mistake. Regardless, all refund methods are the same.
The good news is that Google has a refund process built right into the Play Store. The downside is that if you want a hassle-free recovery process, you will have to act fairly quickly. Here's how to get a refund in the Google Play Store.
How to get a refund for an app or game from the Play Store
The easiest way to get a Google Play refund on a recently purchased app or game is to request a refund directly from the Play Store. The process is very simple, no questions asked, but there is a catch. You have to act fast.
In fact, you will have to submit a refund request within a couple of hours of purchasing the app or game directly in the Play Store app. After that, you have 48 hours to request one from Google. This may sound fast, but two hours is plenty of time to decide whether to continue using an app or game. Both methods also work for accidental purchases.
• On your phone, open the Google Play Store and go to the app or game you want to refund.
• Click the Recover button. A prompt will appear letting you know that the app will be uninstalled.
• Confirm by clicking on the "Request Refund" button.
• The Play Store will process the refund, and the app page will be updated. It will look like you never bought it.
If you are outside the 2 hour window but within the 48 hour window
• Click here to go to the Google Play refund request page.
• Click on the Refund Request button.
• The form will guide you through the procedure. Just follow the instructions on the webpage. It should take about five minutes.
Normally, unless something goes wrong, Google should process your refund within one to four business days. Google may reject your application if it detects abuse. If this happens, you will have to contact Google directly to refute their decision and plead your case.
How to get a refund outside the 48 hour window
• The first thing we recommend is to fill in the form as shown above. If the app is fraudulent or something else is wrong, Google Play may honor a refund even if it's out of the window.
• Except that, the last Hail Mary sends an email to the developer directly. Simply open the Play Store and go to the respective app or game. There is a section there to contact the developer.
• Use this information to email the developer requesting a refund and a reason.
At this point, your chances of getting a refund are slim to none. The developer can give you one at their discretion, but there is no precedent or requirement that they do so. Make sure to be polite as this is a technique over which you don't have much power.
• The first thing we recommend is to fill in the form as shown above. If the app is fraudulent or something else is wrong, Google Play may honor a refund even if it's out of the window.
• Except that, the last Hail Mary sends an email to the developer directly. Simply open the Play Store and go to the respective app or game. There is a section there to contact the developer.
• Use this information to email the developer requesting a refund and a reason.
At this point, your chances of getting a refund are slim to none. The developer can give you one at their discretion, but there is no precedent or requirement that they do so. Make sure to be polite as this is a technique over which you don't have much power.
How to get a refund for in-app purchases and subscriptions
• Again, click here to go to the Google Play refund request page. Click the Request a refund button.
• Fill in the form as directed by Google. Instructions are included in the form.
• When you get there, make sure you select the in-app purchase you wish to redeem.
• From there, make sure you are completely clear on why you want the refund.
• Alternatively, on a computer with a full web browser, you can click here to go to your Google Play order history.
• Find the in-app purchase you're having trouble with.
• Click on the Report a Problem button. Then click on the select option drop-down menu.
• Select the reason for requesting a refund. Google Play may ask you to describe your problem. Click the Submit button when done.
This is a bit tricky because most in-app purchases don't get refunds unless there is a specific problem. Subscriptions are also difficult to retrieve. Your best bet is the above process, but it does not in any way guarantee a full refund.
How to report and get a refund for Google Play charges you don't know about
Sometimes someone will get hold of your device or your payment information and force your account to buy something you don't want them to buy. Fortunately, Google has a whole web page for reporting charges that you don't know about. Very simple process:
• Open this link to access the report page.
• Click on the Report Unknown Transaction button.
• Fill out the form according to the instructions in the form. It should take about five minutes.
Google may take some time to make a decision, and you may be contacted via email to answer additional questions. We are not 100% sure of the time frame for this one as it can vary from case to case.
The good news is that you don't have to stick to the usual 48-hour window for unrecognized transactions. Google says you have 120 days from the date of purchase to file your claim.