As many people know, the Internet is a powerful communication tool. There are many ways to contact others in cyberspace, such as Internet Protocol Voice (VoIP),It is difficult to decide which software is most suitable for your needs.
Whether you are considering using these types of services for personal or commercial use, you must investigate both to determine which one best suits your needs.
Google Voice is an experienced veteran in this struggle, but this does not mean that new services like OpenPhone cannot keep up. In this article, we will analyze the main differences between OpenPhone and Google Voice, hoping to help you decide which one is better. Is it OpenPhone or Google Voice? Maybe neither! It will be introduced in detail later.
Overview of OpenPhone
OpenPhone entered the business world in 2017 and became a new thing in the VoIP world playground. However, it quickly gained enough recognition and made it a viable alternative to some industry giants, who claimed that old services such as Google Voice were first designed as a consumer product, while OpenPhone created and catered to their needs for entrepreneurs and professionals.
OpenPhone enables users to have a personal virtual phone number, which can be used to contact customers no matter where they are. The goal of this service is to get rid of landlines and give users access to the world without worrying about whether they can be contacted by phone.
Distinguishing feature
OpenPhone has many of the same functions as Google Voice, but has OpenPhone's own customization functions. The company is proud of its customer service and constantly surpasses to ensure that customers are satisfied with their products.
The main functions of OpenPhone include:
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Business phone number
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Able to make phone calls and text messages
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Group messages from up to 10 contacts
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Recorded call
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Mute calls at a specific time (i.e. set business hours)
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Call forwarding
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You can transfer the number.
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There are many integrations with Hubspot, Zapier, Slack and other software...
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Price
Unlike Google Voice, which provides free plans (for personal use), OpenPhone only offers paid plans. However, the service does allow users to try their two plans for free before signing the contract. At present, the company provides three main programs, and users can choose according to their own needs. These plans include:
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Standard plan($10 per user per month): This plan provides most of the functions required by individuals or sole proprietors.
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Advanced plan($25 per user per month): The advanced plan provides enhanced call forwarding, CRM integration and all the features included with the standard plan. The main difference between this plan and the standard plan is call forwarding, CRM integration and priority support.
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Corporate plan(Customized price according to enterprise needs - no public pricing): The enterprise plan adds a special account manager, but includes all the contents of the advanced plan. The enterprise plan is a customized option tailored for each company. This enables it to meet the needs of your organization and infrastructure.
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Easy to use
OpenPhone provides a user-friendly interface, which is very simple for users regardless of technical capabilities. The setup is relatively simple, but if you are not familiar with the virtual phone service, you may need to learn some knowledge to understand how these functions work.
Who is OpenPhone for?
This service is most suitable for small and medium-sized enterprises. If you have a virtual business or need to provide a number for customers, customers or potential customers so that they can contact you on the go, OpenPhone is a good solution.
Google Voice
As a veteran in the field of VoIP, Google Voice is one of the first companies to provide free phone numbers and free domestic calls. Since then, the service has expanded its functions, including business phone number technology, thus increasing its popularity among small businesses.
Characteristic
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Free U.S. phone
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You can transcribe voice mail.
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Google Calendar Integration
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Google Conference Integration
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Web applications
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Call forwarding
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24/7 support
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Call the United States to any country for free
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Price
Google does provide a free plan that allows users to choose a U.S. phone number and read voicemail. However, the free version only provides basic functions. Google Voice's paid plan provides many of the same functions as OpenPhone, but there are also some additional features unique to Google Voice.
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Introductory version($10 per user per month): The entry-level plan provides us above."Function"The functions outlined in the section. The program is designed for small businesses and sole proprietors who need virtual company phone numbers to conduct business.
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Standard($20 per user per month): The standard plan adds unlimited users, unlimited domestic locations, ring groups and desktop support.
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Premier($30 per user per month): The Premier plan provides users with all standard plan functions and additional benefits of unlimited international locations and advanced reports.
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Easy to use
Because Google Voice has existed for a long time, its user interface and ease of use run like a well-functioning machine, and finding any errors is almost as fast as finding errors. Like OpenPhone, if you are not familiar with VoIP services and/or Google products, you may need to learn a little.
Who is Google Voice?
Google Voice can range from individuals to small business owners to large and medium-sized enterprises. The only trouble is that the more functions you want, the higher the price. Nevertheless, many entrepreneurs think it is particularly valuable for sole proprietors who need to provide customers with phone numbers to access them 24/7.
Why is Ring4 a better choice?
Google Voice and OpenPhone are great services that allow new business owners or individuals to get professional telephone services. Although both services are good, Ring4 provides additional features and a lower price, making it a better choice.
Ring4 provides a virtual business phone solution for companies that need more powerful systems and easy-to-use functions. It also allows you to easily operate remote teams at home and abroad. With the functions of video conferencing, call recording and management console, enterprises can seamlessly monitor and manage their calls in a central location. If your business needs a phone number to call you, Ring4 is the perfect solution.