Privacy Policy

GoNearbyU
Effective Date: 1 March 2026

GoNearbyU (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the GoNearbyU mobile application and related services.

By using GoNearbyU, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name
  
  

• Phone number
  
  

• Email address
  
  

• Home/service address
  
  

• Profile details
  
  

• Payment information (processed securely via third-party payment gateways)
  
  

b) Service Information

• Services booked (AC repair, cleaning, salon, etc.)
  
  

• Appointment details
  
  

• Service history
  
  

• Reviews and ratings
  
  

c) Device & Usage Information

• Device type
  
  

• Operating system
  
  

• IP address
  
  

• App usage data
  
  

• Log data and crash reports
  
  

d) Location Information

We may collect real-time location data to:

• Connect you with nearby service professionals
  
  

• Improve service availability
  
  

• Provide accurate booking services
  
  

You can disable location access in your device settings, but some features may not function properly.

2. How We Use Your Information

We use your information to:

• Provide and manage booked services
  
  

• Connect you with verified professionals
  
  

• Process payments
  
  

• Send booking confirmations and service updates
  
  

• Improve app functionality and user experience
  
  

• Provide customer support
  
  

• Prevent fraud and ensure security
  
  

• Send promotional offers (you may opt out anytime)
  
  

3. Sharing of Information

We may share your information with:

a) Service Professionals

To fulfill your booked services.

b) Payment Processors

For secure transaction processing.

c) Legal Authorities

If required by law or to protect rights, safety, and property.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your data. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information only as long as necessary to:

• Provide services
  
  

• Comply with legal obligations
  
  

• Resolve disputes
  
  

• Enforce agreements
  
  

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
  
  

• Correct inaccurate information
  
  

• Request deletion of your data
  
  

• Withdraw consent
  
  

• Opt-out of marketing communications
  
  

To exercise these rights, contact us at:
📧 gonearbyu@gmail.com

7. Third-Party Services

GoNearbyU may contain links or integrations with third-party services (such as payment gateways). We are not responsible for the privacy practices of third-party providers.

8. Children’s Privacy

GoNearbyU does not knowingly collect personal information from children under 13. If we become aware of such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app with a revised “Effective Date.” Continued use of the app after changes means you accept the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

GoNearbyU Support
📧 Email: gonearbyu@gmail.com