Privacy Policy

Effective Date: March 18, 2026

1. Introduction

Welcome to Go Mint. This Privacy Policy explains how Masrul Labs ("we," "us," or "our") collects, uses, and protects your information when you use the Go Mint mobile application (the "App"). By using the App, you agree to the data practices described in this policy.

2. Information We Collect

To provide our business utility and marketplace services, we collect:

Personal Information: Name, email address, phone number, and password during account registration.
Profile Data: Optional profile picture, gender, physical address, and country.
Transaction & Wallet Data: Transaction IDs, purchase history, and interaction logs when you use telecom recharge services, drive offers, or the digital marketplace.
App Activity: Data regarding your completion of in-app tasks (such as micro-jobs or puzzles) and your community network connections.
Device Information: Internet and network state permissions to ensure secure server connectivity.

3. How We Use Your Information

We use your information to:

Create, secure, and manage your Go Mint account.
Process requested telecom recharges, digital item purchases, and drive offer activations.
Verify task completions (e.g., reviewing uploaded proof images for micro-jobs).
Maintain and display your community network tree.
Provide customer support and ensure platform security.

4. Data Sharing and Disclosure

We do not sell your personal data. We only share data with:

Service Providers: Third-party telecom and payment aggregators strictly to fulfill your requested top-ups or drive packages.
Legal Requirements: If required by law or to protect the safety and rights of our users.

5. Data Retention and Security

We implement industry-standard encryption to protect your data in transit. We retain your personal information only for as long as your account is active or as needed to provide our services and comply with legal obligations.

6. Account and Data Deletion

You have the right to request the complete deletion of your account and associated personal data.

In-App: You can contact us to delete your account by navigating to Profile > Delete Account within the App.
Web Request: You can also request data deletion by visiting our dedicated deletion portal: https://sites.google.com/view/gomint-deletion/home

7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of changes by posting the new policy on this page and updating the "Effective Date."

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: gomintsup@gmail.com.