Developer: Virtual Solution LLC
Contact Email: tryphenalee5@gmail.com
Last Revised: April 2026
1. Overview
This document describes how Virtual Solution LLC (“we,” “our,” “the Company”) gathers, utilizes, shares, and safeguards your data when you interact with the Goldbet mobile application (“the App”).
By accessing or using the App, you acknowledge and consent to the terms outlined in this policy. If you disagree with these terms, please discontinue use of the App.
2. Data We Gather
We gather the following categories of information automatically and through your usage of the App.
2.1 Automatically Collected Technical Data
Unique device identifier (Device UID)
Internet Protocol (IP) address
Device language preferences and regional settings
Operating system platform
Device make and model
Application build number and technical diagnostics (including crash reports and performance data)
Approximate geographical location (inferred from your IP address)
This information is utilized exclusively to maintain stability, enhance features, and monitor application performance.
2.2 Camera Access
The App may request permission to use your device’s camera. Camera access is restricted to the following purposes:
Capturing and uploading images of your personal football pitches (for instance, documenting your training surroundings, field upkeep, or individual athletic progress);
Adding images or screen captures when sending feedback or recommendations via the integrated support form (Webview) to assist us in improving the App.
The camera becomes active only when you deliberately decide to take or attach a picture. The App never activates the camera in the background and does not record photos or videos without your explicit awareness.
The App never requests or utilizes access to your device’s microphone.
2.3 Push Alerts (via OneSignal)
The App relies on OneSignal to deliver push alerts that inform you about:
Significant updates and newly added features;
Modifications to application functionality;
Sports-related content, including game timetables, final scores, or training advice.
Push alerts are never employed for promotional or advertising campaigns. You may turn notifications on or off at any time through your device’s settings.
For additional information on OneSignal’s data handling practices, please consult their privacy policy:
https://onesignal.com/privacy
3. Purposes of Data Usage
The information we collect serves the following limited purposes:
Delivering and sustaining the App’s essential functionality;
Guaranteeing technical reliability, security, and performance evaluation;
Addressing user assistance inquiries and refining the App based on submitted suggestions;
Sending non-commercial push alerts (if you have enabled them);
Detecting and preventing misuse while ensuring equitable usage.
We do not employ your data for targeted advertisements, behavioral profiling, cross-application monitoring, or any objective unrelated to operating the Service.
4. Information Disclosure
We do not trade or sell your personal data.
We may disclose collected information only in the following restricted scenarios:
With third-party service vendors (such as hosting providers or OneSignal for notifications), who handle data on our behalf under strict confidentiality agreements;
With our technical team — whenever you attach photographs, screen captures, or images through the feedback form, those files may be shared with our developers and authorized service vendors exclusively for diagnosing and resolving technical problems, correcting errors, and improving performance;
With legal authorities or government bodies if mandated by applicable legislation or a legitimate legal demand;
In the context of a merger, purchase, or asset transfer, with appropriate protective measures in place.
The App integrates the following external services:
Google Play Services — https://policies.google.com/privacy
OneSignal — https://onesignal.com/privacy
We do not incorporate advertising SDKs (including Unity Ads, Google AdMob, or similar).
5. Data Storage Period
We keep gathered data only for the duration necessary to fulfill the objectives described above:
Device UID and usage statistics — for the entire period you actively use the App, generally up to 90 days for analytics and performance enhancements;
Images and feedback attachments (including pictures of football pitches) — stored only as long as required to address your request or deliver the associated functionality, after which they are erased;
Technical logs and diagnostic records — stored temporarily (typically 30–90 days) for security monitoring and performance assessment.
All accumulated data is automatically erased within 90 days, unless a longer retention period is compelled by relevant laws.
You may request removal of your data at any time by reaching out to us (refer to section 10). Upon deletion, the data is permanently eliminated or anonymized.
6. Data Protection Measures
We deploy reasonable organizational and technical safeguards to protect your information, including HTTPS encryption for all data transfers and restricted access controls. Nevertheless, no system offers absolute security.
7. Your Privacy Rights
Depending on your jurisdiction, you may possess rights under applicable data protection regulations (including the GDPR if you reside in the EU/EEA) to:
Access, correct, or erase your data;
Challenge or limit data processing;
Withdraw prior consent (where relevant).
To exercise these entitlements, write to us at tryphenalee5@gmail.com. We will reply within a reasonable timeframe and may ask you to verify your identity.
Even if no statutory rights apply, you may always request the deletion of your data.
8. Children’s Privacy
The App is designed for users aged 13 years or older. We do not intentionally gather personal data from children under 13. Should we discover that such information has been collected, we will delete it without delay.
9. Policy Updates
We may revise this Privacy Policy periodically. Any updated version will be displayed inside the App with a fresh “Last Revised” date. We encourage you to review this policy from time to time.
10. How to Reach Us
If you have any inquiries regarding this Privacy Policy or our data handling practices, please contact us:
Email: tryphenalee5@gmail.com
Entity: Virtual Solution LLC
11. Submitting Feedback and Assistance
The App contains a feedback and suggestion submission page accessible at:
https://agoldensportgame.com/goldbet_sport_app#feedback
When completing this form, you may choose to supply:
Your full name (not mandatory)
Your email address (not mandatory) — used solely to reply to your submission
The application version number
A written explanation of your suggestion, concern, or issue (mandatory)
As many as five photographs (optional) — attached to demonstrate your recommendation, problem, or to show images of your personal football pitches
By sending this form, you acknowledge that:
The details you provide (including any attached images) will be examined by our development team;
Attached photographs may be shared with authorized service vendors exclusively for the purpose of diagnosing and fixing technical faults, correcting errors, or enhancing functionality;
Your name and email address (if furnished) will be used only to correspond with you about your suggestion;
We will not utilize this information for advertising, promotional campaigns, or any objective outside of improving the App.