Privacy Policy

Privacy Policy for Goko

Last updated: October 2024

At Goko, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile application, Goko - Coaching et Réservation de Sessions Sportives (the "App"). By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

a. Personal Information

When you register and use our App, we may ask you to provide certain personal information, including but not limited to:

• Name

• Email address

• Phone number

• Gender

• Location (city, country)

• Profile picture

• Payment information (if applicable)

• Notification token (for push notifications)

b. Usage Data

We may collect information about how the App is accessed and used. This includes but is not limited to:

• Device information (type, operating system)

• Log data (IP address, browser type, pages visited, time and date of your visit, etc.)

• Usage patterns (features used, session length, etc.)

c. Location Data

With your permission, we may collect and use your device’s precise location to connect you with nearby coaches or athletes. You can enable or disable location services in your device settings.

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide and maintain the App and our services

• To facilitate bookings between athletes and coaches

• To personalize your experience

• To communicate with you, including sending notifications related to bookings and updates

• To improve our App's functionality, security, and user experience

• To process payments securely (for coaches and athletes)

• To comply with legal obligations or protect our rights

3. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your data with:

• Coaches and Athletes: When you book or offer services through the App, your profile information (such as name, sports, location, etc.) is shared with relevant users.

• Third-party Service Providers: We may use third-party companies to provide essential services (e.g., payment processors, cloud storage, analytics). These providers are only given access to data necessary to perform their functions and must comply with strict privacy standards.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests from public authorities.

4. Data Security

We take the security of your data seriously and use various technical and organizational measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request the correction or deletion of your personal data

• Object to or restrict the processing of your data

• Withdraw your consent to our use of your data at any time

To exercise any of these rights, please contact us at Contact@gokosports.com.

6. Children's Privacy

Our App is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such data, please contact us, and we will take steps to delete the information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App, and the "Last Updated" date at the top will be modified. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: Contact@gokosports.com