Effective Date: 2026.04.01
Last Updated: 2026.04.10
GoingClaw (hereinafter referred to as “GoingClaw” or “we”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store and protect your information when you use the GoingClaw mobile application, official website, cloud device services, AI automation features and related services (collectively the “Services”).
GoingClaw is a cloud‑based automation service platform that combines a cloud Android environment with OpenClaw automation technology. Our Services allow users to perform automated operations within applications running on cloud Android devices. GoingClaw is designed so that OpenClaw runs only within the cloud device environment and does not actively access personal data stored on your local physical device, unless you voluntarily provide such information to us through the Services.
By using our Services, you agree to the practices described in this Privacy Policy.
Service Name: GoingClaw
Operator: Logic Matrix Technology Co., Ltd.
Support Email: admin@goingclaw.ai
If you have any privacy‑related questions, requests or complaints, you may contact us using the information above.
This Privacy Policy applies to:
GoingClaw mobile application
Official website
Cloud Android device services
OpenClaw‑based automation and AI features
Account registration, billing and customer support services
Any related services, tools, APIs or integration services we provide
This Privacy Policy does not apply to:
Third‑party applications running within the cloud device environment
Third‑party websites, model providers, payment institutions, analytics tools or services with their own independent privacy policies
Personal data processing by services not controlled by GoingClaw
We may collect the following categories of information:
When using GoingClaw, you may provide:
Account information, such as email address, phone number, username, password and profile
Login credentials or account details for third‑party services you voluntarily link within the cloud device environment
Prompts, instructions, automation configurations, workflow settings and task parameters
Support messages, feedback, survey responses and records of communications with us
Billing‑related information, such as subscription plans, transaction records, invoices and payment status
When using the Services, we may automatically collect:
Usage data, such as feature access, session duration, click behavior, configuration actions and task execution status
Cloud device activity logs, including app launch events, automation execution logs, operation traces, timestamps and task history
AI interaction records, including prompts, response content, model selection, Token consumption, input/output usage, cache hit usage and related billing metrics
Technical information, such as IP address, device type, operating system, app version, browser type, language, error logs and diagnostic data
As GoingClaw provides a cloud Android environment, we may process:
Application runtime data generated within the cloud device
Behavior records related to OpenClaw operations, such as taps, swipes, text input and workflow execution
Temporary screenshots, logs, recordings or runtime status required for automation, troubleshooting, security, billing or service optimization
We may obtain information from the following sources:
Identity authentication providers (if you use third‑party login)
Payment institutions, for transaction confirmation and subscription status
Analytics, anti‑fraud, security and infrastructure service providers
AI model or cloud service providers that support our Services
To provide full functionality, we may collect and process the following specific data within the application:
(1) Identity and Account Information
Including data used to identify and manage accounts, such as:
User ID (unique user identifier assigned by the server), Unique ID (platform identifier), email address (obtained via Google or Apple login), nickname, avatar URL, and encrypted device identifiers (e.g., RSA‑encrypted device ID for registration and login).
(2) Authentication Data
Including identifiers generated by third‑party authentication services, such as Firebase Auth UID, used to verify user identity.
(3) Device Information
Including basic information about your device, such as:
Platform type (Android or iOS), app version number (version name and version code), system language preference, and device identifiers (e.g., Android Advertising ID (ADID) or iOS Keychain UUID).
(4) Usage and Behavior Data (Analytics Data)
We may collect app usage behavior via analytics tools such as Firebase Analytics, including:
Page views (page_view), button clicks (button_click), login or registration events (may include UID and email), purchase or subscription events (including price, transaction ID), app open count (app_opened), etc.
(5) Chat Content Data
When you use chat or AI features, we may process chat‑related data, including message content, timestamps and sender information. Such data may be stored in local databases (e.g., SQLite) and on our servers to enable conversation functionality, synchronization and experience optimization.
(6) Subscription and Transaction Data
Information used to manage paid services, including membership type, subscription status, Token balance (e.g., subTokenBalance, buyTokenBalance), subscription expiry time, and order details (e.g., product ID, order number, transaction ID).
(7) Crash and Error Reports
To improve stability, we may collect error and crash information, including:
Crash logs, device status information and error stack data (collected via services such as Firebase Crashlytics).
(8) Device Permission‑Related Data
With your authorization, we may access the following device permissions:
Camera permission (for taking photos), photo library permission (for selecting images), network permission (for service connectivity and data transmission).
(9) Third‑Party SDK Data Collection
We may integrate third‑party SDKs that may collect relevant data, such as:
Firebase Analytics (usage data and device information), Firebase Crashlytics (crash data), Firebase Auth (authentication information), Google Sign‑In (email and basic user profile).
GoingClaw is designed to run on cloud devices. Within your normal use and authorization scope:
We will not actively access files, SMS, photos, contacts or app data on your local personal device solely because you installed the application
OpenClaw runs primarily in the cloud Android environment, not directly on your local device environment
If you manually upload files, enter credentials, link accounts or paste content into the Services, we may process such information to deliver the corresponding features
Please note: If you choose to log into third‑party applications within the cloud device, content processed in the cloud device environment may be temporarily handled during task execution, logging, debugging, security audits or customer support.
We may use your information for the following purposes:
We use information to:
Create and manage your account
Allocate and operate cloud Android devices
Execute OpenClaw automation tasks
Process prompts and instructions
Run app automation workflows in the cloud environment
Provide AI model invocation and task orchestration
Calculate usage, bills, points, Token consumption and subscription benefits
We may use information to:
Monitor service performance and stability
Fix technical issues
Improve automation quality, latency, accuracy and security
Optimize workflows, model routing, billing logic and cloud device performance
Develop new products, features and integration services
We may use information to:
Detect, investigate and prevent abuse, fraud, unauthorized access or illegal activities
Enforce our Terms of Service and Acceptable Use Policy
Investigate security incidents or suspicious behavior
Maintain audit records and preserve service integrity
We may use information to:
Send service notifications, updates and security alerts
Respond to support requests
Notify you of bills, policy updates, service changes or account‑related matters
We may use information to:
Comply with applicable laws, regulations, legal processes and government requests
Protect legitimate interests and enforce contractual rights
Retain financial, tax, audit and compliance records
If you are located in the European Economic Area (EEA), the United Kingdom or other regions requiring a lawful basis for data processing, we may process your information based on:
Performance of a contract: to provide the Services you requested
Legitimate interests: to operate, secure, optimize and support the Services
Consent: in cases requiring consent, such as certain optional features or marketing communications
Legal obligation: to comply with applicable laws
GoingClaw may forward your prompts, instructions and selected task content to third‑party AI model providers or infrastructure providers to deliver the required functionality. Depending on the model or configuration you choose, your inputs and outputs may be processed by third‑party providers.
When using GoingClaw:
Your instructions may be analyzed to generate automated actions
App control commands may be executed on cloud Android devices
Logs, prompts, output results and usage metrics may be recorded for billing, debugging, security and quality purposes
Some content may be temporarily cached to improve performance and reduce redundant processing costs
We may support model customization, including user‑selected model providers, custom model configurations and tiered pricing. Usage‑related metrics (such as input Tokens, output Tokens, cache hit Tokens, execution duration, workflow complexity) may be used to calculate fees, deduct points and determine service eligibility.
We may share your information in the following circumstances:
We may share data with vendors and service providers that assist in operating the Services, such as:
Cloud hosting and storage providers
AI model providers
Payment institutions
Analytics and monitoring providers
Security, anti‑fraud, logging and customer support providers
We may share data at your direction, including:
Linking third‑party accounts
Using third‑party AI models
Exporting data or reports
Integrating with external platforms or services
We may disclose information if we believe it necessary to:
Comply with laws, regulations, subpoenas, court orders or valid government requests
Protect the rights, safety and property of GoingClaw, users and others
Investigate fraud, abuse, security incidents or violations of our terms
If we are involved in a merger, acquisition, financing, reorganization, asset sale or bankruptcy, your information may be transferred as part of the transaction, subject to applicable law.
We do not sell personal information in the ordinary sense of monetary exchange. However, certain disclosures may be considered “sharing” under the laws of your region.
We retain personal data for a reasonable period necessary to fulfill the purposes described in this Privacy Policy, including:
Providing and maintaining the Services
Managing your account
Completing billing and financial accounting
Resolving disputes
Enforcing agreements
Complying with legal obligations
Retention periods vary by data type. For example:
Account information may be retained during account activity and for a reasonable period afterward
Billing and transaction records may be retained as required by tax and financial laws
Support records may be retained for support and compliance purposes
Cloud device logs, task history, screenshots or temporary runtime data may be retained for a shorter period, unless required for security, dispute resolution, abuse prevention or compliance
Data no longer needed will be deleted, anonymized or securely stored to the extent permitted by applicable law.
You may request account termination and deletion of certain personal data via admin@goingclaw.ai or the in‑app deletion function.
Please note:
Some data may be temporarily retained in backups
We may retain specific records for legal, security, tax, anti‑fraud or dispute resolution purposes
Data related to completed financial transactions may need to be retained as required by applicable law
Anonymized or aggregated information may be retained and continue to be used without further notice
We implement reasonable administrative, technical and organizational measures to protect your personal data, including:
Access control and role‑based permissions
Network and environment isolation for cloud devices
Encryption in transit
Logging, audit controls and monitoring
Security audits and abuse prevention mechanisms
However, internet transmission and storage methods cannot guarantee absolute security, and we therefore cannot warrant complete security.
GoingClaw is designed so that automation tasks run in a cloud Android environment, meaning:
OpenClaw primarily interacts with applications inside the cloud device environment
Native data on your local device is not the default target of automation
We strive to logically isolate cloud task execution from your local device data
Your privacy still depends in part on how you use the Services. If you manually paste content, upload files, authorize integrations, mirror content, link accounts or grant permissions, related information may be processed to perform your requested tasks.
Your information may be transferred to and processed in countries/regions outside your own. Data protection laws in these countries/regions may differ from those in your region.
Where required by law, we will take appropriate measures to provide adequate protection for cross‑border transfers, such as contractual safeguards, internal controls or other lawful transfer mechanisms.
Depending on your region, you may have the right to:
Access personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing activities
Data portability
Withdraw consent where processing is based on consent
Be free from discrimination for exercising your privacy rights
To exercise these rights, please contact admin@goingclaw.ai. We may verify your identity before processing your request.
If you are a California resident, you may have the right to know, access, correct, delete and limit the use of your personal information or sensitive personal information under applicable California privacy laws, subject to applicable exceptions.
Categories we may collect include:
Identifiers
Commercial information
Internet or network activity information
Usage and diagnostic information
Account and billing information
Inferences related to service use
You may submit requests via admin@goingclaw.ai. We will not discriminate against you for exercising your privacy rights.
GoingClaw is not intended for children under the age requiring valid consent under applicable law, and we do not knowingly collect personal data from children without appropriate authorization. If you believe a child has provided personal information to us in violation of applicable law, please contact us and we will take appropriate measures.
This Service may integrate with or allow access to third‑party services, model providers, application platforms, payment institutions or cloud applications. We are not responsible for the privacy practices of third parties. We recommend reviewing their privacy policies before use.
Including but not limited to:
AI model providers
Payment institutions
Analytics providers
Third‑party applications you choose to run within the cloud device
Login or identity providers
If you use our official website or web version of the Service, we may use cookies, SDKs, pixel tags, local storage and similar technologies to:
Remember your preferences
Maintain session state
Measure traffic and usage
Improve performance and security
Support analytics and diagnostics
You may control cookies through your browser settings, but disabling them may prevent some features from working properly.
We may update this Privacy Policy from time to time. If we make material changes, we may notify you via the app, website, email or other appropriate means. The “Effective Date” and “Last Updated” dates at the top of this policy indicate when it was last revised.
Your continued use of the Services after the updated Privacy Policy takes effect constitutes your acceptance of the revised terms, to the extent permitted by law.
If you have questions, concerns or requests regarding this Privacy Policy or our privacy practices, please contact:
Company: Logic Matrix Technology Co., Ltd.
Email: admin@goingclaw.ai