Privacy Policy
Effective Date: July 21, 2026
App Name: Gofastgo
Applies To: Gofastgo User App & Gofastgo Driver (Partner) App
Contact Email: gofastgo13@gmail.com
Privacy Policy
Gofastgo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Gofastgo User App or the Gofastgo Driver (Partner) App.
By using our applications, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Depending on your use of the application, we may collect the following information:
Personal Information
Full Name
Mobile Number
Email Address
Profile Photo (optional)
Driver (Partner) Information
If you register as a driver or partner, we may also collect:
Driver License Information
Vehicle Details
Vehicle Registration Information
Identity Verification Documents
Insurance Information (if applicable)
Bank Account or Payout Details (if applicable)
Device Information
We may collect:
Device Model
Operating System Version
Device Identifier
IP Address
App Version
Language Settings
Crash Reports
Performance Logs
Location Information
Our applications use location services to provide transportation features.
For Users
Location is used to:
Detect your current location.
Select pickup and destination points.
Book rides.
Display nearby drivers.
Track active trips.
Improve route guidance.
For Drivers (Partners)
Location is used to:
Receive nearby ride requests.
Navigate to pickup and destination locations.
Share live location during active trips.
Update trip status.
Calculate trip distance and duration.
Background location may be used only while the driver is online or completing an active trip.
Camera and Photo Access
Camera and photo access may be requested to:
Upload profile pictures.
Upload driver documents.
Upload vehicle documents.
Complete identity verification when required.
Photos and documents are accessed only when you choose to upload them.
Notifications
The app may send notifications for:
Ride requests.
Booking confirmations.
Driver arrival updates.
Trip status updates.
Payment notifications.
Important account-related information.
You can manage notification preferences through your device settings.
How We Use Your Information
We use the collected information to:
Create and manage your account.
Provide ride booking and transportation services.
Match passengers with drivers.
Enable navigation and trip tracking.
Process payments.
Improve app functionality.
Provide customer support.
Detect fraud and unauthorized activities.
Comply with legal obligations.
Sharing of Information
We do not sell your personal information.
Information may be shared only with:
Drivers and passengers involved in a trip.
Payment service providers.
Cloud hosting providers.
Customer support providers.
Government authorities when required by law.
We share only the minimum information necessary to provide our services.
Data Security
We use reasonable technical and organizational measures to protect your information, including:
Secure servers.
Encrypted communication (HTTPS).
Access controls.
Regular security monitoring.
Although we strive to protect your information, no method of electronic transmission or storage is completely secure.
Data Retention
We retain your information only as long as necessary to:
Provide our services.
Maintain account records.
Comply with legal obligations.
Resolve disputes.
Prevent fraud.
You may request account deletion by contacting us.
Your Rights
You may have the right to:
Access your personal information.
Update your account information.
Request correction of inaccurate information.
Request deletion of your account.
Withdraw permissions such as location or camera access.
Contact us regarding privacy concerns.
Children's Privacy
Gofastgo is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Third-Party Services
Our applications may use trusted third-party services, including:
Google Maps Platform
Google Play Services
Firebase
Payment Gateway Providers (where applicable)
These third-party services have their own privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the application or on our website with an updated effective date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Gofastgo
Email: gofastgo13@gmail.com