Effective Date: March 19, 2026
At GoDoc, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
When you sign in via Google, we collect:
Name & Profile Picture: To personalize your account.
Email Address (Gmail): To uniquely identify your account and send necessary service notifications.
Professional Profile: Name, Date of Birth, Gender, Contact Number, Registration Number, Education, Experience, and Clinic details (Stored in Firebase).
Profile Photo: Uploaded to and stored in Cloudinary.
Verification Data: Photos of Registration Cards uploaded for admin verification (Stored via Cloudinary/Firebase).
Clinical Data: Treatment plans, patient history for case studies, and schedule/slot availability (Stored in Firebase Realtime Database).
Health Profile: Name, Date of Birth, Gender, Blood Group, Contact Number, Age, Height, Allergies, Primary Doctor, and Mediclaim Number (Stored in Firebase).
Profile Photo: Uploaded to and stored in Cloudinary.
Tracker Data: Water intake, medicine reminders, exercise, diet, and mental well-being logs.
Note: This specific tracker data is stored locally on your Phone Storage and is not uploaded to our servers.
Doctor Cards & QR Codes: To facilitate appointment booking. When a Patient scans a Doctor’s QR, the Doctor’s professional info is shared.
Emergency Patient Scan: In emergency situations, verified Doctors may scan a Patient's QR code to view life-saving health details (Allergies, Blood Group, etc.).
Appointment Management: To allow Doctors to accept/reject/block slots and Patients to book them.
Medical Camps: To manage camp registrations, doctor participation, and generate camp reports.
Verification: To ensure only licensed professionals access medical features.
We use industry-standard providers to ensure your data is secure:
Firebase (Google): Used for real-time database management, authentication, and cloud messaging.
Cloudinary: Used specifically for the secure hosting and optimization of profile and verification images.
Local Storage: Your daily habit tracking (Water, Medicine, Exercise) remains on your device to ensure maximum privacy.
Between Users: Limited data is shared via the QR code system (Doctor-to-Patient for booking, and Patient-to-Doctor for emergencies).
No Third-Party Sales: We do not sell, trade, or rent your personal or medical health data to third-party advertisers or data brokers.
Legal Requirements: We may disclose info if required by law or to protect the safety of our users.
We implement administrative and technical security measures via Firebase Authentication and encrypted connections (HTTPS) to Cloudinary. However, no electronic transmission is 100% secure. Users are responsible for maintaining the confidentiality of their login credentials.
Account Deletion: Users can delete their account at any time. Upon deletion, all personal profiles, medical records, and photos are permanently purged from Firebase and Cloudinary.
Local Data: You can clear tracker data by clearing the app cache or uninstalling the app.
Doctors are strictly prohibited from misusing patient data accessed via the "Patient Scan" feature. Unauthorized sharing of patient health records may lead to account termination and legal action.
Our application requires access to the device camera to enable essential features related to healthcare services.
How we use the camera:
The camera is used to scan QR codes or other identifiers associated with doctors and patients.
Patients can scan doctor codes to quickly book appointments.
Doctors can scan patient codes to securely access relevant patient information, especially during emergencies.
Data Handling:
The app does not store or record images or videos captured through the camera.
Camera access is used only in real-time for scanning purposes.
No camera data is shared with third parties.
User Control:
Camera permission is requested only when required.
Users can deny or revoke permission at any time through device settings, though some features may not function properly without it.
We ensure that camera access is used strictly for providing safe, efficient, and secure healthcare-related services.
GoDoc is not intended for use by children under 13 without parental supervision. We do not knowingly collect data from children.
We may update this Privacy Policy from time to time. We will notify you of changes by updating the "Effective Date" at the top of this policy.
GoDoc may collect and process location data in order to provide core fitness and activity tracking features, including walking, running, distance calculation, route tracking, challenge progress, and activity-based rewards.
Location access may be used:
While the app is in use
During active fitness or challenge tracking sessions
To calculate accurate movement distance and progress
The app does not sell users’ location data to third parties.
Location data is only used for:
Fitness activity tracking
Challenge completion verification
Improving activity accuracy and user experience
Users can manage or disable location permissions anytime through their device settings. Disabling location access may affect certain tracking and challenge features of the app.
GoDoc does not knowingly collect personal information from children under the age of 13 without appropriate parental consent.
If a parent or guardian believes that a child under 13 has provided personal information through the app, they may contact us to request deletion of such information.
The app is designed to comply with applicable privacy and data protection laws related to children’s data.
Parents and guardians are encouraged to monitor children’s app usage and permission settings, including location access and activity tracking permissions.
If enabled by the user, GoDoc may access location data in the background while activity tracking is active.
Background location is used only to:
Measure walking/running distance accurately
Detect movement during active fitness sessions
Prevent inaccurate or fraudulent challenge activity
The app does NOT use background location for:
Advertising
Selling user data
Tracking users outside active challenge sessions
Users can disable background location permissions anytime from device settings.
If you have questions about this Privacy Policy, please contact us at: Email: support@trygodoc.com
For the permanent account deletion You can access below mentioned link.
https://docs.google.com/forms/d/e/1FAIpQLSfcjKB3EHt_y5oFpx1dNoiQ5kFsiR34er93S8PpjDytGEzeDw/viewform