GMB Life Privacy Policy
Effective Date: August 26, 2026
GMB Life ("GMB Life", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information when using the GMB Life mobile application.
1. Information We Collect
Personal Information
When you create an account or use GMB Life, we may collect information such as:
Name
Email address
Phone number, if provided
Profile information that you choose to add
Appointment Information
To provide appointment scheduling services, we may collect:
Appointment date and time
Appointment details or notes
Service or appointment type
Appointment status and history
Device and Usage Information
We may automatically collect limited technical information, including:
Device type and operating system
App version
Log information
Diagnostic and crash reports
App usage statistics
This information helps us improve the performance, security, and reliability of the application.
2. How We Use Your Information
We use your information to:
Create and manage your account.
Schedule, update, and manage appointments.
Send appointment confirmations, reminders, and notifications.
Provide customer support and respond to your inquiries.
Improve app functionality, performance, and user experience.
Maintain the security and integrity of our services.
Comply with applicable legal obligations.
GMB Life also provides an optional software-based wellness-screening feature that uses remote photoplethysmography (rPPG) technology. This feature is intended solely for general wellness, fitness, and informational purposes. It is not intended to diagnose, treat, prevent, or manage any medical condition.
3. Notifications
GMB Life may send notifications related to:
Upcoming appointments
Appointment updates or cancellations
Important service-related announcements
You can manage notification preferences through your device settings.
4. Data Security
We implement reasonable administrative, technical, and organizational security measures to help protect your information against unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your information, no method of electronic storage or transmission over the internet is completely secure.
GMB Life uses software-based remote photoplethysmography (rPPG) technology and does not connect to or operate external medical hardware. Wellness-screening processing is performed locally on the user's device.
We follow applicable data-protection and privacy requirements, including relevant principles of the General Data Protection Regulation (GDPR) and applicable Health Insurance Portability and Accountability Act (HIPAA) requirements, where applicable to our services and operations. These measures are intended to help ensure that your personal information and camera data are handled securely and confidentially.
5. Face and Camera Data – Wellness Screening
GMB Life may request access to the device camera during an optional wellness-screening session to perform real-time, software-based remote photoplethysmography (rPPG) processing.
During an active wellness-screening session, camera frames containing the user's face are captured and processed temporarily and locally on the user's device solely to provide the wellness-screening functionality. The camera is used only while the wellness-screening process is active.
GMB Life does not connect to or operate external medical hardware as part of this feature. The wellness-screening processing is performed using software on the user's device.
GMB Life does not upload, store, or retain face images or video recordings on its servers. Temporary camera frames and related processing data are discarded when they are no longer required for the wellness-screening operation.
The wellness-screening feature is intended solely for general wellness, fitness, and informational purposes. It is not a medical device and is not intended to diagnose, treat, prevent, or manage any disease, illness, injury, or other medical condition. Results or information provided by the feature should not be considered medical advice or used as a substitute for consultation with a qualified healthcare professional.
Face or camera data is not used for:
Facial recognition.
Identification or authentication.
Advertising.
Marketing.
User profiling.
Tracking unrelated to the wellness-screening functionality.
Diagnosing, treating, preventing, or managing a medical condition.
Any other unrelated purpose.
GMB Life does not sell, share, or disclose face-related camera data to third parties.
Camera frames and related face data used for rPPG processing remain on the user's device and are not uploaded to or transmitted to our servers for storage or processing.
6. Third-Party Services
GMB Life may use trusted third-party service providers to support app functionality, including services such as analytics, cloud hosting, notifications, and customer support.
These service providers may process information only as necessary to perform services on our behalf and are required to protect your information in accordance with applicable privacy requirements.
Face and camera data used for wellness-screening rPPG processing is not shared with these third-party service providers.
7. Data Retention
We retain your information only for as long as necessary to:
Provide the services you request.
Maintain your account.
Meet legal, regulatory, or operational requirements.
Resolve disputes and enforce our agreements.
Face images, video recordings, temporary camera frames, and related processing data used for rPPG processing are not retained after the wellness-screening processing is completed.
If you request deletion of your account, we will delete or anonymize your personal information within a reasonable period unless retention is required by law.
8. Your Privacy Choices
Depending on your location and applicable laws, you may have the right to:
Access your personal information.
Update or correct your information.
Request deletion of your account and personal data.
Contact us regarding questions about our privacy practices.
You may also control access to the device camera through your device's privacy and permission settings. Camera access is optional and is used only when you choose to use the wellness-screening feature.
9. Children's Privacy
GMB Life is not intended for children under the age required by applicable law in their jurisdiction. We do not knowingly collect personal information from children. If we become aware that such information has been collected unintentionally, we will take appropriate steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, the updated version will be available within the app and the revised Effective Date will be updated accordingly.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: bluhealth@bluecloudsoftech.com
By using GMB Life, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above.