Return Policy

Return Policy

Last updated: October 24, 2024

Thank you for your purchase! We hope you are happy with your order. However, if you are not completely satisfied, you may return it for a full refund or store credit. Please see the details below.

RETURNS

• All returns must be postmarked within seven (7) days of delivery.

• Items must be in new and unused condition with all original tags, labels, and the original packaging attached.

RETURN PROCESS

1. Obtain an RMA Number: To initiate a return, please visit our contact page to contact us and request a Return Merchandise Authorization (RMA) number.

2. Prepare Your Return: Place the item securely in its original packaging, include your proof of purchase, and write your RMA number on the package.

3. Mail Your Return: Send your return to:
   GlobeCase
   Belgium                                                                                                                                                           Antwerpen Deurne 2100
   August Petenlei 37
   Attn: Returns
   RMA #
   
   

Please note that you will be responsible for all return shipping charges. We recommend using a trackable shipping method.

REFUNDS

• After we receive and inspect your return, we will process it within three (3) business days.

• Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your bank.

• You will receive an email notification when your return has been processed.

EXCEPTIONS

• For defective or damaged products, please contact us through our contact page to arrange for a refund or exchange.

• Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions about our return policy, please reach out to us through our contact page.