# Privacy Policy for Yarntastic
**Effective date:** 17 September 2026
**Last updated:** 17 September 2026
This Privacy Policy explains how GlobalBite App (“GlobalBite App”, “we”, “us” or “our”) handles information when you use the Yarntastic iOS application (the “App”), contact us for support, or continue from the App to the Yarntastic online shop at https://yarntastic-art.co.uk (the “Shop”).
The App is a shopping and craft-planning companion for Yarntastic. It lets users browse the Shop catalogue, prepare baskets and exact-product colour palettes, save favourites, organise a yarn stash, view project inspiration, customise an optional profile and continue to Shopify checkout for physical goods.
## 1. Who is responsible for your information
For information handled through the native App, the controller is:
**GlobalBite App**
Email: xferfile01@gmail.com
For information supplied when you visit the Shop, create or use a Shopify customer account, place an order, make a payment, arrange delivery, request a return or otherwise interact with the Shop website, please also read the Yarntastic Shop privacy policy at:
https://yarntastic-art.co.uk/policies/privacy-policy
If GlobalBite App is a trading name rather than a registered legal entity, replace the controller details above with the legal person or company responsible for the App before publishing this policy.
## 2. Information handled by the App
### Information you choose to enter
The App may store information that you voluntarily provide, including:
- profile name and profile tagline;
- email address;
- a manually entered location, such as a country or town;
- an optional profile photograph selected through Apple’s system photo picker and cropped in the App;
- wishlist and basket selections;
- exact-product colour palettes and requested quantities;
- yarn-stash names, colours, quantities and storage descriptions;
- recent in-app activity and preferences.
You do not need to provide profile information or a photograph to browse the catalogue or use the main shopping features.
### Catalogue and technical requests
The App contacts the Yarntastic Shop to request current product information, prices, images and reported availability. Like most internet services, Shopify, hosting and network providers may process technical information needed to deliver and protect these requests, such as IP address, request date and time, device or software information, requested URL and security logs.
The App does not use the advertising identifier, does not include a third-party advertising SDK and is not designed to track your activity across other companies’ apps or websites.
### Photo-library access
Photo selection is optional and user initiated. The App uses Apple’s system photo picker so that you can choose a profile photograph. The selected image is cropped and compressed for use as your App profile image. The App does not scan your photo library or upload unrelated photographs.
### Information processed during checkout
When you choose Shopify checkout, the App opens the Shop with the selected physical product variants and quantities. Information supplied on the Shop—including name, contact details, billing and delivery address, payment details and order information—is handled by the Yarntastic Shop, Shopify and the relevant payment, delivery and service providers under the Shop privacy policy and their applicable notices.
GlobalBite App does not receive full payment-card details through the native App.
### Support communications
If you email us, we receive the information you include, such as your email address, name, message, screenshots and diagnostic details. Please do not send passwords, full payment-card details or information that is not needed to resolve your request.
## 3. How information is stored
Profile, preference and creative-planning information is stored in the App’s local container on your device. The App also creates a local backup archive inside its application-support container. This data normally remains through an App update, but deleting the App generally deletes its local container.
When iCloud backup is enabled and the device is signed into iCloud, the App stores a compressed backup snapshot in the user’s private Apple iCloud key-value store. The snapshot may include profile details, the compressed profile photograph, basket, wishlist, palettes, yarn stash, activity history and preferences. Apple processes iCloud data under Apple’s terms and privacy policy. We do not use the iCloud copy for advertising or tracking.
No backup method can guarantee recovery in every circumstance. Recovery may fail if copies are deleted, iCloud is unavailable, the user changes Apple Account, iCloud access is disabled, or a backup is corrupted.
## 4. Why we use information
Depending on the information and applicable law, we use information to:
- provide the App’s requested features and remember user choices;
- display and restore optional profile and planning information;
- synchronise a private backup through Apple iCloud when enabled;
- retrieve the Shop catalogue and open the requested physical-goods checkout;
- maintain security, prevent abuse, diagnose faults and operate reliable services;
- respond to support messages and exercise or defend legal rights;
- comply with legal, tax, regulatory and law-enforcement obligations.
Where UK or EU data-protection law applies, the relevant legal basis may be performance of a contract or steps requested before a contract, consent, compliance with a legal obligation, or our legitimate interests in operating, securing, supporting and improving the App and Shop without overriding your rights.
## 5. Sharing and service providers
We do not sell personal information. We do not share native App profile or planning data for behavioural advertising.
Information may be processed by:
- **Apple**, for iOS, the system photo picker, App Store distribution and optional private iCloud storage;
- **Shopify and Shop service providers**, when retrieving the catalogue or when you visit or purchase through the Yarntastic Shop;
- **payment processors, banks and fraud-prevention providers**, for Shop transactions;
- **delivery, fulfilment and customer-support providers**, where needed to complete or support an order;
- **professional advisers and authorities**, where reasonably necessary to comply with law, protect rights, prevent fraud or respond to valid legal requests;
- **a buyer or successor**, if the business is reorganised, sold or transferred, subject to appropriate safeguards.
Service providers are permitted to use information only for authorised purposes and must provide protections required by their contracts and applicable law.
## 6. International transfers
Apple, Shopify and other providers may process information in countries other than the one where you live. Where required, we and our providers use recognised safeguards for international transfers, such as adequacy decisions or approved contractual protections. Consult the Shop privacy policy and the relevant provider policies for more information about their transfers.
## 7. Retention
Local App information is retained until you remove it using available controls, delete all App data, or delete the App. An iCloud snapshot may remain until it is deleted through the App’s privacy controls, removed from iCloud, or deleted according to Apple’s account and retention processes.
Support communications are retained only as long as reasonably needed to answer the request, maintain service records, protect legal rights and meet legal obligations.
Shop order, payment, delivery, tax and refund records are retained under the Shop privacy policy and applicable legal requirements.
## 8. Your choices and rights
You can:
- leave profile fields blank and choose not to add a profile photograph;
- change or remove the profile photograph in Edit Profile;
- turn iCloud backup off in Settings;
- remove saved basket, wishlist, palette, stash and activity items using the relevant App controls;
- use the App’s “Delete My App Data” control to delete local profile and planning information and request deletion of the App’s iCloud snapshot;
- delete the App to remove its local container;
- contact us to request access, correction or deletion, or to object to or restrict applicable processing.
Turning off iCloud backup stops future App backup updates but may not by itself delete an existing snapshot; use “Delete My App Data” for deletion. Deleting native App data does not delete a Shopify customer account, Shop orders or records that the Shop must retain. For those requests, follow the Shop privacy policy or contact us.
Depending on where you live, you may have rights to access, correct, delete or receive a copy of personal information; withdraw consent; object to or restrict certain processing; and complain to a data-protection authority. In the United Kingdom, the supervisory authority is the Information Commissioner’s Office at https://ico.org.uk.
We may need to verify a request and may retain information where the law permits or requires it.
## 9. Security
We use reasonable technical and organisational measures designed to protect information, including Apple application sandboxing, secure HTTPS connections and Apple’s iCloud facilities. No storage or transmission method is completely secure, and we cannot guarantee absolute security.
## 10. Children
The App is a general-audience shopping and craft-planning service and is not directed specifically to children. We do not knowingly use the App to collect personal information from children in breach of applicable law. A parent or guardian who believes a child has provided personal information should contact us.
Do not select Apple’s “Made for Kids” category unless the App and all linked purchasing experiences are redesigned and reviewed for the additional children’s-app requirements.
## 11. Third-party links
The App links to the Yarntastic Shop and may open external pages operated by Shopify or other providers. Their privacy, security, cookie and accessibility practices are governed by their own notices. Review those notices before providing information.
## 12. Changes to this policy
We may update this Privacy Policy when the App, service providers, law or data practices change. We will post the updated version at the Privacy Policy URL, change the “Last updated” date and provide additional notice where required. App Store privacy disclosures will also be updated when the App’s practices change.
## 13. Contact and complaints
Questions, privacy requests and complaints may be sent to:
**GlobalBite App**
Email: xferfile01@gmail.com
We aim to respond within the period required by applicable law.