GIGNEAR — PRIVACY POLICY
Last updated: June 2025
1. Introduction
Welcome to Gignear. Gignear is a UK-based local service marketplace that connects customers with trusted local service providers. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.
2. Information We Collect
For Service Providers (who register on the app):
- Full name and business name
- Email address
- Phone number
- Home/business address and postcode
- Profile photo
- Service categories and rates
- Availability and working days
- Bio/description
For Customers (who browse the app):
- Postcode (entered voluntarily for search only)
- We do NOT require customers to create an account
- We do NOT store any personal data about customers
3. How We Use Your Information
- To create and display your provider profile
- To allow customers to find local providers by postcode
- To review and approve provider applications
- To contact providers regarding their account status
- To improve the Gignear platform
4. Data Storage and Security
All data is stored securely using Google Firebase. We implement appropriate security measures to protect your personal information.
5. Third-Party Services
- Google Firebase — data storage and authentication
- We do NOT sell your personal data to any third parties
6. Data Retention
- Provider data is retained while your account is active
- Request account deletion: gignear20@gmail.com
- Customer postcode searches are not stored
7. Your Rights (UK GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
Contact us to exercise these rights: gignear20@gmail.com
8. Children's Privacy
Gignear is not intended for children under 13.
9. Changes to This Policy
We may update this policy periodically. Check the "Last updated" date for changes.
10. Contact Us
Gignear
Email: gignear20@gmail.com
United Kingdom