Last Updated: September 14, 2025
At GharTek, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to that data.
We may collect the following information:
Location Data: Used only to deliver your order to your home accurately.
Personal Details: Your name, contact number, and email address. These are used for placing your order, confirming delivery, and keeping you informed about order status.
Usage Data: (Optional) Data about how you use the app—this may include device information, app version, times of access, etc., which helps us improve performance and user experience.
Your data is used for the following purposes:
To confirm and deliver your orders.
To improve our services and overall customer experience.
To contact you for customer support or promotional messages, only if you have given us consent.
To comply with legal obligations, such as responding to lawful requests or protecting the rights and safety of GharTek and our users.
We retain your personal data only for as long as needed to fulfill delivery services or as required to comply with legal obligations.
If you request deletion of your data, we will securely delete or anonymize it within 30 days (unless it is needed for legal or regulatory purposes).
We take the security of your information seriously. We implement appropriate technical and organizational measures, including encryption, secure storage, and access controls, to protect your data against unauthorized access, disclosure, alteration, or destruction.
However, no internet-based system can be 100% secure, and we cannot guarantee absolute security.
You have certain rights in relation to your personal data:
You can request access to the personal information we hold about you.
You can request correction or updating of your information.
You can request deletion of your personal data from our systems.
To exercise these rights, please contact us using the details below.
We will respond to your request within 30 days of receiving it.
If we make changes to this Privacy Policy, we will update the “Last Updated” date at the top. If the changes are significant, we may notify you via an in-app message or email.
We encourage you to review this policy periodically for any updates.
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us at:
Email: ghartekinfo@gmail.com
Phone: +92 313 1426498
Thank you for trusting GharTek with your deliveries.
This Privacy Policy is effective as of the date listed above.