Privacy Policy for Getzyl Delivery Partner
Effective Date: 1 June 2026
Getzyl Delivery Partner ("we," "our," or "us") respects your privacy and is committed to protecting the personal information of our delivery partners ("riders," "you," or "your"). This Privacy Policy explains how we collect, use, store, and protect your information when you use the Getzyl Delivery Partner mobile application and related services.
By using the Getzyl Delivery Partner app, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Personal Information
When you register as a delivery partner, we may collect:
Full name
Mobile phone number
Email address
Profile photo
Delivery address
Government-issued identification details (if required)
Vehicle information
Bank account or payment details for payouts
Location Information
To provide delivery services, we collect:
Real-time GPS location
Background location data while you are on active delivery duty
Route and delivery tracking information
Location data helps us assign nearby orders, optimize deliveries, and improve rider earnings.
Delivery and Performance Data
We may collect:
Order acceptance and completion records
Delivery history
Earnings information
Cash collected from customers
Performance metrics and ratings
Device Information
We may automatically collect:
Device model
Operating system version
App version
Device identifiers
Network and diagnostic information
2. How We Use Your Information
We use collected information to:
Create and manage your rider account
Assign delivery orders based on your location
Process payments and earnings
Track deliveries in real time
Improve rider performance monitoring
Provide customer and rider support
Detect fraud, abuse, or unauthorized activities
Comply with legal obligations
Enhance app functionality and user experience
3. Location Permissions
The Getzyl Delivery Partner app requires access to your location to:
Assign nearby delivery requests
Navigate to pickup and delivery locations
Track delivery progress
Calculate performance and delivery metrics
Location access may continue in the background when you are actively available for deliveries.
4. Sharing of Information
We do not sell your personal information.
We may share information with:
Customers receiving deliveries
Merchants and business partners
Payment processing providers
Technology and analytics service providers
Law enforcement or regulatory authorities when legally required
Information is shared only when necessary to provide services or comply with applicable laws.
5. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to:
Maintain your account
Process payments and deliveries
Meet legal and regulatory requirements
Resolve disputes and enforce agreements
When information is no longer needed, we will securely delete or anonymize it where feasible.
7. Your Rights
Depending on your location and applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your account and data
Withdraw certain permissions
Request information about how your data is used
To exercise these rights, please contact us using the details below.
8. Third-Party Services
The app may use third-party services such as:
Maps and navigation providers
Payment processors
Analytics platforms
Cloud hosting services
These third parties may collect information according to their own privacy policies.
9. Children's Privacy
Getzyl Delivery Partner is intended for individuals who are legally eligible to work as delivery partners. The app is not directed toward children under 18 years of age.
We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app and updated on this page with a revised effective date.
Continued use of the app after updates constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Getzyl Delivery Partner
Email: support@getzyl.com
By using the Getzyl Delivery Partner app, you acknowledge that you have read and understood this Privacy Policy.