GetSemi, inc.

GETSEMI PRIVACY POLICY

Last Updated: November 29, 2025

This Privacy Policy describes how GetSemi ("we", "us", or "our") collects, uses, and protects your information when you use our GetSemi mobile application ("Application" or "Service"). This policy applies to all users of our vehicle transportation platform.

INFORMATION WE COLLECT

Personal Information

When you create an account, we collect:

• Full name and email address

• Phone number for communication

• Company name (for business users)

• DOT and MC numbers (for drivers)

• Payment information (processed securely via Stripe)

• Vehicle information and insurance documents

• Profile photos and identification documents

Location Information

We collect location data to provide our core transportation services:

• Real-time driver location for load tracking

• Pickup and delivery addresses for route optimization

• GPS coordinates for accurate vehicle positioning

• Location history for service analytics

Technical Information

• Device type, operating system, and version

• IP address and network information

• App usage patterns and feature interactions

• Crash reports and performance data

• Device identifiers for push notifications

Communication Data

• In-app messages between drivers and customers

• Customer support inquiries and responses

• Feedback and survey responses

• Notification preferences

Transaction Information

• Load details (vehicle information, routes, dates)

• Payment transactions and history

• Invoice and receipt information

• Service ratings and reviews

• Vehicle inspection photos and reports

HOW WE USE YOUR INFORMATION

Service Delivery

• Facilitate vehicle transportation between customers and drivers

• Process payments and manage billing

• Provide real-time tracking and status updates

• Enable communication between users

• Generate quotes based on route and distance

Account Management

• Create and maintain user accounts

• Verify driver credentials and qualifications

• Authenticate users via Apple Sign-In

• Manage user preferences and settings

Safety and Security

• Verify driver DOT numbers and insurance status

• Monitor for fraudulent activities

• Investigate and resolve disputes

• Maintain platform security

• Comply with legal obligations

Service Improvement

• Analyze usage patterns to improve features

• Develop and test new functionality

• Optimize route calculations and pricing

• Enhance user experience

Communication

• Send transactional notifications (load updates, payment confirmations)

• Provide customer support

• Send important service announcements

• Respond to inquiries and requests

HOW WE SHARE YOUR INFORMATION

With Other Users

We share necessary information between customers and drivers to facilitate transportation services:

• Customer name and contact information with assigned drivers

• Driver name, company, and DOT information with customers

• Real-time location during active transportation

• Vehicle pickup and delivery locations

With Service Providers

We work with trusted third-party providers who help us operate our platform:

• Stripe: Payment processing and financial transactions

• MongoDB Atlas: Secure data storage and database management

• Apple: Push notifications and Apple Sign-In authentication

• Google Maps: Mapping, routing, and location services

• Heroku: Cloud hosting and application infrastructure

These providers are contractually obligated to protect your data and use it only for services they provide to us.

For Legal Purposes

We may disclose information when required by law or to:

• Comply with legal processes and government requests

• Enforce our Terms of Service

• Protect our rights, privacy, safety, or property

• Respond to emergencies or prevent harm

• Investigate fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

With Your Consent

We may share information for other purposes with your explicit consent.

DATA SECURITY

We implement industry-standard security measures to protect your information:

• Encryption: All data transmission uses HTTPS/TLS encryption

• Secure WebSockets: Real-time communications use WSS (WebSocket Secure)

• Password Protection: Passwords are hashed using bcrypt algorithm

• Payment Security: Credit card data is processed by PCI-DSS compliant Stripe

• Access Controls: Restricted access to personal information

• Regular Updates: Security patches and system updates

• Monitoring: Continuous monitoring for security threats

While we strive to protect your information, no system is 100% secure. We cannot guarantee absolute security.

DATA RETENTION

We retain your information for as long as necessary to:

• Provide our services to you

• Maintain records for business operations

• Comply with legal obligations

• Resolve disputes and enforce agreements

• Prevent fraud and abuse

When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law or for legitimate business purposes (such as completed transaction records).

YOUR PRIVACY RIGHTS

Access and Control

You have the right to:

• Access: Request a copy of your personal information

• Update: Modify your account information at any time

• Delete: Request deletion of your account and data

• Export: Receive your data in a portable format

• Object: Opt out of certain data processing activities

• Restrict: Limit how we use your information

Location Services

You can control location permissions through your device settings. Note that disabling location services may limit your ability to use certain app features.

Push Notifications

You can manage notification preferences in your device settings or within the app.

Marketing Communications

You can opt out of promotional emails by following unsubscribe links or contacting us directly.

California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what information we collect, delete personal information, and opt out of data sales (we do not sell your data).

CHILDREN'S PRIVACY

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover that we have collected information from a child, we will delete it immediately. If you believe we have collected information from a child, please contact us.

THIRD-PARTY LINKS

Our Application may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted in the Application with an updated "Last Updated" date. Significant changes will be communicated via email or app notification. Your continued use of the Service after changes constitutes acceptance of the updated policy.

APPLE SIGN-IN

If you authenticate using Apple Sign-In:

• We receive only the information you authorize Apple to share

• You may choose to hide your email, in which case Apple provides a private relay email

• Your Apple ID is used only for authentication purposes

• You can manage your Apple Sign-In preferences through your Apple ID settings

DO NOT TRACK

We do not track users across third-party websites for advertising purposes. We do not respond to Do Not Track signals because we do not engage in cross-site tracking.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: getsemiapi@gmail.com

Response Time: We will respond to privacy inquiries within 30 days.

CONSENT

By using the GetSemi Application, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Service.

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Contact getsemiapi@gmail.com for support.

‎GetSemi‎We make shipping vehicles cheap and easy by helping customers connect with drivers directly with no middle man needed.

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