Last Updated: July 01, 2026]
At GetRide24, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (GetRide24 Driver).
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
1. Information We Collect
To provide our services effectively, we collect several types of information:
Personal Identification Information: Name, email address, phone number, and profile picture.
Location Data: We collect precise or approximate location data from your mobile device when the app is running in the foreground or background. This is essential for:
Matching you with nearby ride requests.
Navigating to pickup and drop-off locations.
Tracking the progress of a trip for safety and fare calculation.
Device Information: We collect information about your mobile device, including the hardware model, operating system, and unique device identifiers (e.g., FCM tokens for push notifications).
Media and Storage: With your permission, we may access your device's gallery or camera to allow you to upload a profile picture or necessary vehicle documentation.
Usage Data: Details of your trips, earnings, ratings, and interactions within the app.
2. How We Use Your Information
We use the collected information for various purposes:
To provide and maintain our service: Including matching you with passengers and processing payments.
To notify you about changes: Sending service-related notifications and updates.
Safety and Security: To verify your identity and monitor trips to ensure the safety of both drivers and passengers.
Customer Support: To provide assistance when you encounter technical or service-related issues.
Performance Monitoring: To track app performance and improve the user experience.
3. Information Sharing and Disclosure
We may share your information in the following situations:
With Passengers: Your name, photo, vehicle details, rating, and real-time location are shared with passengers who have been matched with you.
With Service Providers: We may share data with third-party vendors (like Mapbox for maps and navigation) who perform services on our behalf.
For Legal Reasons: If required by law, we may disclose your information to comply with legal obligations or protect the rights and safety of GetRide24 and its users.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. We use industry-standard encryption and secure servers (HTTPS) to protect your data during transmission. However, no method of transmission over the internet is 100% secure.
5. Your Rights and Choices
Location Services: You can opt-out of location tracking through your device settings, but this will significantly limit your ability to receive ride requests.
Account Information: You can update your profile information (name, email, photo) directly within the app settings.
Account Deletion: You may request to delete your account and associated data through the app settings or by contacting our support team.
6. Third-Party Services
The app utilizes Mapbox for mapping and navigation services. By using GetRide24 Driver, you also agree to be bound by Mapbox’s Privacy Policy.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
8. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:
Email: getridee24@gmail.com