Last Updated: July 01, 2026
Welcome to GetRide24 ("we", "us", or "our"). This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application (the "GetRide24").
1. Information We Collect
We collect information that you provide directly to us and information automatically collected when you use the App.
Personal Information: When you register, we collect your first name, last name, phone number, and optional email address. We also store your profile picture if provided.
Location Data: To provide ride-hailing services, we collect your precise or approximate location (GPS coordinates) via the Mapbox SDK when the app is in use. This includes your pickup and dropoff addresses.
Financial Information: We track your wallet balance and ride fare history to facilitate payments and credits.
Device Information: We collect information about your mobile device, including the device model, operating system, and unique device identifiers (e.g., Device Token for push notifications).
2. How We Use Your Information
We use the collected data to:
Create and manage your account.
Match you with available drivers.
Calculate ride estimates and process payments.
Send you notifications about your ride status.
Provide customer support and improve App performance.
3. Information Sharing and Disclosure
We do not sell your personal data. We share information with:
Drivers: We share your name, pickup location, and phone number with drivers to facilitate your ride.
Mapbox: We use Mapbox SDKs for mapping, geocoding, and search. Mapbox may collect data as outlined in their Privacy Policy.
Service Providers: We may use third-party tools (like Coil for images or Retrofit for API calls) that help us operate our services.
4. Data Retention and Deletion
We retain your information as long as your account is active. You have the right to request the deletion of your account and personal data at any time via the "Delete Account" feature in the App settings. Once requested, your data will be removed from our active databases, except where retention is required by law.
5. Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Email: getridee24@gmail.comÂ