Manage Your Money Smarter with Quicken – Get Started Now!
Software not opening or crashing frequently
Missing features or corrupt files
Problems after an update
Moving Quicken to a new computer
Resetting your system after a reinstall of Windows or macOS
Open Quicken on your computer.
Go to File > Backup or Restore > Backup Quicken File.
Choose a location to save the backup — ideally:
An external drive
A USB stick
A cloud service (Google Drive, Dropbox, etc.)
Click Back Up Now.
Open the Control Panel.
Go to Programs > Uninstall a program.
Find Quicken, right-click it, and select Uninstall.
Go to the Applications folder.
Drag the Quicken app to the Trash.
Empty the Trash.
🔗 Go to: https://www.quicken.com/download
Sign in with your Quicken ID.
Download the version that matches your plan (Windows or Mac).
Once downloaded, run the installer and follow the on-screen steps.
After installation, sign in again to activate your account.
Once Quicken is installed and ready:
Open Quicken.
Go to File > Backup or Restore > Restore from Backup File.
Locate your saved .QDF file.
Click Restore Backup.
No. Uninstalling Quicken does not delete your data file, as it’s stored separately from the program. However, it’s always best to create a manual backup before uninstalling to ensure your information is 100% safe.
By default, Quicken saves your data file with a .QDF extension. You can usually find it in:
Documents > Quicken (Windows)
Users > [Your Name] > Documents > Quicken (Mac)
You can also open Quicken and go to File > Find Quicken Files to locate it quickly.
Yes! You can download Quicken from Quicken.com/download, sign in with your Quicken ID, and restore your backed-up .QDF file. This allows you to continue exactly where you left off, even on a new device.
Reboot your computer and try again.
Temporarily disable antivirus software during installation.
Make sure your operating system is up to date.
If the issue continues, contact Quicken Support through support.quicken.com.