At GenQ, we prioritize the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you use the GenQ app ("the App"). By using the App, you agree to the terms outlined in this Privacy Policy.
We collect the following data:
Photos: Photos you upload to create videos. These are processed to generate videos using selected templates.
Device Information: We may collect non-personally identifiable information about your device, such as device type, operating system, app version, and usage statistics, to improve the app experience.
Usage Data: This may include your interactions within the app, preferences, and any error reports to help us troubleshoot and enhance our service.
Photos: Your photos are used exclusively to create videos with the app’s AI technology. These photos are not stored after processing.
Generated Videos: Videos are created based on your uploaded photos and selected templates. These videos are stored temporarily (for up to 30 days) to allow you access for download and viewing.
Device and Usage Data: We use this data for improving the app's functionality, user experience, and to fix bugs or technical issues.
Generated Videos: We retain the generated videos for a maximum of 30 days to allow users to download and access them. After this period, videos are automatically deleted from our servers.
Photos: Your photos are not stored after the video is processed, and they are deleted immediately post-processing.
Local Storage: Once the video is downloaded to your mobile device, it remains stored locally within the app until you delete it.
No Third-Party Sharing: We do not share, sell, or distribute your face data, photos, or generated videos to third parties for any marketing, advertising, or other purposes.
No Marketing Use: Your data is not used for any marketing, promotional activities, or third-party advertising.
Legal Disclosure: We may disclose your information if required by law or in response to legal processes, such as a subpoena, court order, or government request.
Encryption and Protection: We implement industry-standard encryption and security measures to protect your data from unauthorized access or disclosure during processing.
Data Storage: While photos are deleted after video processing, generated videos are stored securely for up to 30 days to allow you to access and download them.
Access to Your Data: You have the right to access, review, and delete your uploaded photos and generated videos at any time.
Data Deletion: You can delete any generated video directly from the app at any time. Videos stored on your mobile device can also be deleted manually.
Data Portability: You may request a copy of your generated videos at any time during the 30-day retention period.
The Vixora AI Video Maker app is not intended for use by children under the age of 13. We do not knowingly collect or process personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child under the age of 13, we will delete such information immediately.
We may update this Privacy Policy from time to time. If we make significant changes to this policy, we will notify users through the app or via email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
The app may integrate with third-party services for analytics, crash reporting, and other functionalities. These third parties may collect information to provide us with services, but they are not allowed to use your data for any other purposes. Some third-party services we may use include:
Google Analytics for analyzing app usage.
Crashlytics for monitoring and resolving app crashes.
These services are subject to their own privacy policies, and we encourage you to review them for more details.
Other FAQs:
1. What face data does the app collect?
The app may collect facial images only if a user chooses to upload an image that contains a face as part of the image-to-video generation feature. No facial recognition or biometric scanning is performed. The image is used solely as visual input for video creation.
2. Provide a complete and clear explanation of all planned uses of the collected face data.
Face data (when present in user-uploaded images) is used only as visual content for generating videos. It is not analyzed for identity, not linked to any user account, and is not used for profiling, tracking, or any secondary purpose. The app simply incorporates the uploaded image into the video rendering process.
3. Will the face data be shared with any third parties? Where will this information be stored?
No, facial data or any user image is never shared with third parties. All data is processed on secure, encrypted servers solely for the purpose of generating the user’s video. The data remains private and is inaccessible to anyone outside the processing pipeline.
4. How long will face data be retained?
User-uploaded images (including any containing face data) are retained temporarily for processing and are automatically deleted within 24 hours after the video has been generated and delivered.
5.Quote the specific text from the privacy policy concerning face data.
“We may collect images and video inputs provided by users to enable personalized AI-generated content creation. Such data is temporarily processed to generate requested content and is deleted shortly after the output is delivered.”
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: sonalikacha01@gmail.com