PRIVACY POLICY

Genesis New Vision (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use the Genesis New Vision mobile application and related services. By using the Genesis New Vision app, you agree to the terms mentioned in this Privacy Policy.

1. Information We Collect

Genesis New Vision may collect personal information such as your name, email address, phone number, profile photo, and other profile details that you choose to provide. We may also collect your activity inside the app such as posts, comments, likes, chat room participation, charity causes created, donations made or received, Free Shop donation details, innovations submitted, and environmental events created or joined. If you enable location permissions, Genesis New Vision may collect your location to show nearby activities or relevant environment events. For wallet and payment-related actions, Genesis New Vision may store transaction details like amount, date, and status, but does not store your sensitive card or bank credentials. We may also collect device and technical information such as device type, app version, IP address, and crash logs to improve performance and maintain security.

2. How We Use Your Information

Genesis New Vision uses your information to create and manage user accounts, provide the full functionality of charity, Free Shop, social media, community engagement, innovations, and environment events, and improve user experience. This information also helps us maintain platform safety, prevent fraud and misuse, enable notifications and alerts, and support smooth operations of wallet transactions and account features.

3. Sharing of Information

Genesis New Vision does not sell personal information to third parties. However, we may share limited information inside the app as part of its core features, such as showing your public profile, posts, and interactions to other users. We may also share information with trusted third-party service providers who support hosting, analytics, crash reporting, or payment processing, only to the extent required for service functionality. Information may also be shared if required to comply with legal obligations, enforce platform policies, or protect community safety.

4. Data Security

Genesis New Vision uses reasonable security practices to protect your data from unauthorized access. However, please note that no digital platform can guarantee complete security. We recommend keeping your login credentials confidential and using a secure device while accessing the app.

5. Data Retention

Genesis New Vision retains user information only for as long as necessary to provide services and meet legal requirements. You may request deletion of your account at any time, and we will process such requests according to applicable policies.

6. Children’s Privacy

Genesis New Vision is not intended for children under the age of 13. If we learn that a child has provided personal information without proper consent, we will take appropriate action to remove such information.

7.) Health Data

Genesis New Vision may collect and process Health Data such as Steps, Active Calories Burned, Distance, and Speed to provide fitness tracking features within the app. This data is accessed only with your explicit permission and is used solely to enable and improve fitness-related functionality.

8. Your Rights

You may have the right to access, update, or correct your information inside the Genesis New Vision app. You can also manage permissions such as location and notifications through your device settings. You may request account deletion by contacting our support team.

9. Community Guidelines & Moderation

Genesis New Vision aims to maintain a safe and respectful community environment. Content that involves harassment, hate speech, abusive behavior, fraud, misleading charity activities, illegal content, or spam may be removed, and repeated violations may result in account suspension or termination.

10. Updates to This Policy

Genesis New Vision may update this Privacy Policy from time to time. Any changes will be reflected in the app and the “Last Updated” date will be revised accordingly.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, you can reach us through the Contact Us section in the app or by using the support details provided below.

Email: fatai.oladunjoye1@gmail.com
Phone: +234 818 017 3285