Hi There! For any warranty and bike related condition, can direct with our authorised dealers and they will help accodingly. Please refer below for our dealers list. Thank you and have a nice day ahead!

Link :  Welcome to Hong Leong Yamaha Motor | FIND A DEALER (yamaha-motor.com.my) 

Hi There! We regret to inform you that voucher redemption might have some delay estimate latest by  next week next onwards. 

Hi There! We are sincerely apologize as your voucher are not available at the moment. Please lend us a time to check and revert accordingly. Your highest patience is much appreciated. Thank you. 

Hi There! We are sincerely apologize for the issue that you've encountered.  Please lend us a time to check and revert accordingly. Your highest patience is much appreciated. Thank you. 

DELAY

Hi There! We are truly apologize as your item will be slightly delay due to some inevitable issue. However, rest assured we will ship your product as soon as possible. Your highest patience is much appreciated. Thank you. 

SHIPPING - OUT FOR DELIVERY

Hi There! Your item has been out for delivery and estimate to reach at your doorstep within 3-5 working days, however please expect delay +2 working days if there's some inevitable issue. Thank you for your patience. 

Hi There! Please add your your bike in your account, then the voucher will be added automatically in your account. If still no voucher, can reach us accordingly. Thank you!

Hi There, sincerely apologize as system rejected due to incomplete registration, you need to register again. Please uninstall the apps and download again to register. Please ensure all details are completed such as name, address , phone and also activate with OTP. Thank you and have a nice day ahead. 

1. Maklumat Nama/IC tidak sama dengan Geran/VOC

2. Motosikal telah didaftarkan dengan akaun lain

3. Maklumat tidak sama dengan Geran/VOC yang dimuat naik

4. Maklumat IC tidak sama dengan VOC/Geran

5. Sila muat naik VOC/Geran pemilik untuk pengesahan

6. Maklumat tidak lengkap. Sila muat naik VOC/Geran pemilik yang sah

7. Sila muat naik VOC/Geran yang jelas untuk pengesahan

8. Sila muat naik Sijil pemilikan depan dan belakang yang jelas untuk pegesahan

9. Tiada rekod pendaftaran di temui, sila muat naik sijil pendaftaran yang sah jikalau ada

MALAY

Sila ambil maklum semua, kita sedang menghadapi masalah teknikal dengan JPJ. Jadi semua pendaftaran dari 03/07 hingga kini tiada di dalam sistem kami.

Sila beritahu customer untuk daftar sebagai ahli dulu dan tambah motor kemudian bila sistem kita kembali beroperasi.

Terima kasih

ENGLISH

Please take note that we are having some technical issue with JPJ. All registration data beginning from 03/07 until now is not available from JPJ.

Please ask / reminder customer to register as a member first and to add the bike details later when the system is fully operational

Thank you

1. NRIC

2. Full Name

3. Plate Number

4. Old H/P

5. New H/P

MALAY

Hai, kami memohon maaf di atas perkara ini. Boleh menghubungi kami atau WhatsApp di talian +60 19 3956231 berserta dengan "screen shot" untuk membantu dengan selanjutnya. Terima Kasih. 

ENGLISH

Option 1 : 

Hi There! we are sincerely apologize for any inconvenience caused. Please reach out to our hotline number at +60 19 3956231 with a clear screen shot  if the issue still         persist. Thank you for your support and have a nice day ahead. 

Option 2 :

Hi, we apologize for this. Please send us your concern at +60193956231 along with the screenshot of the error you receive. This will be handled with utmost priority.

Hi, please email us a screenshot of the error you are facing along with your mobile number at +60193956231 so we can look into this for you. We apologise for any inconvenience. 

Option 1

Hi, thanks for your support all along. We will keep working to provide a good user experience. You can follow us on Facebook and Instagram to get the latest information. Have a nice day ahead.

Option 2

Thanks for your review! Please recommend our Apps to your friends, and don’t hesitate to reach us a note at +60193956231 if you have any questions.