Privacy Policy for Gemtrix


Last Updated: September 15, 2026


App Name: Gemtrix – Wood Block Puzzle

Developer: XREWARDS

Contact Email: developer@xrewards.com


XREWARDS ("we", "us", "our") operates the Gemtrix – Wood Block Puzzle mobile application ("App").


We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information may be collected when you use Gemtrix, how that information is used, and the choices available to you.


By downloading or using Gemtrix, you acknowledge the practices described in this Privacy Policy.


1. Information We May Collect


Depending on how you use the App and the services enabled in the App, we may collect or receive the following categories of information.


A. Device and Technical Information


We may automatically collect certain technical information about your device, including:


Device identifier or device-related identifiers

Advertising ID, where applicable and permitted

IP address

Device model and manufacturer

Operating system and version

App version

Language and country/region

Network information

Time zone

General technical and diagnostic information

Information about App sessions and interactions


This information may be collected automatically by the App or by third-party SDKs integrated into the App.


We use this information for purposes such as providing and maintaining the App, delivering advertisements, preventing fraud and abuse, understanding technical issues, improving performance, and analyzing App usage.


2. IP Address


When you use Gemtrix, your IP address may be processed automatically by our systems and/or third-party service providers.


IP addresses may be used for purposes including:


Network communication

Security and fraud prevention

Approximate geographic/country determination

Advertising and ad delivery

Analytics and service performance

Diagnosing technical problems


We do not use your IP address to determine your precise physical location unless a separate feature specifically obtains location information with the required permission.


3. Advertising and Google Ad Manager


Gemtrix uses Google advertising services, including Google Ad Manager/Google Mobile Ads technologies, to display advertisements within the App.


Google and its advertising partners may process information such as device identifiers, advertising identifiers, IP address, device information, and information about ad interactions, subject to applicable laws and your consent choices.


Advertising information may be used to:


Deliver advertisements

Measure advertising performance

Prevent invalid or fraudulent activity

Limit advertisement frequency

Provide personalized advertisements where permitted and where the required consent has been obtained

Provide non-personalized or limited advertisements where applicable


Google's advertising technologies may process personal data for advertising purposes in accordance with Google's applicable policies and the user's consent choices.


You can learn more about Google's advertising and privacy practices through Google's privacy resources.


4. Personalized and Non-Personalized Advertisements


Depending on your location, applicable laws, and your consent choices, Gemtrix may display:


Personalized advertisements, which may use information to make advertisements more relevant to your interests; or

Non-personalized advertisements, which are not based on your previous activity or inferred interests; or

Limited advertisements, where applicable.


The availability and type of advertising may depend on applicable regulatory requirements and the consent choices you make.


5. Consent Management Platform (CMP)


Gemtrix may use Google's User Messaging Platform (UMP) SDK / a Google-certified Consent Management Platform (CMP) to manage privacy and advertising consent.


The CMP may display a consent message when required by applicable privacy laws or advertising policies.


Through the consent form, users may be given choices regarding the use of information for purposes such as:


Advertising

Personalized advertising

Measurement

Ad personalization

Storage and access to information on the device

Use of personal data by participating advertising partners


For users in regions such as the European Economic Area (EEA), United Kingdom, and Switzerland, applicable consent requirements may apply to advertising and related processing. Google states that its UMP solution supports GDPR/IAB TCF consent workflows and privacy options for applicable users.


Where required, we will request consent before using personal information for purposes that require consent.


You may also be provided with a Privacy Options / Manage Choices option that allows you to review or change your consent choices where required.


Google's documentation states that consent information should be updated when the App launches and that required privacy options should remain accessible to users.


Your consent choices may affect whether you receive personalized, non-personalized, or limited advertisements.


6. OneSignal


Gemtrix may use OneSignal to provide push notifications and related messaging functionality.


OneSignal may process certain technical and device-related information, which may include:


IP address

Device or mobile identifiers

Device type

Operating system and version

App version

Language

Time zone

Network information

App session and usage information

Notification subscription information


OneSignal's current documentation describes processing technical information such as IP addresses, mobile/device identifiers, operating system information, network information, and app usage information through its mobile SDKs.


We may use OneSignal information to:


Send push notifications

Deliver important App messages

Notify users about rewards or game-related events

Improve notification delivery

Monitor notification performance

Maintain the security and functionality of the notification service


You can generally control push notifications through your device's notification settings.


OneSignal processes data on behalf of app developers as part of providing its services, and its own privacy practices are described in its privacy documentation.


7. How We Use Information


We may use collected information for the following purposes:


To provide and operate Gemtrix.

To maintain and improve the App.

To save and maintain game-related functionality.

To display advertisements.

To measure and improve advertising performance.

To prevent fraud, abuse, cheating, and unauthorized activity.

To troubleshoot technical problems.

To understand App performance and usage.

To send push notifications where enabled.

To provide rewards, promotions, and game-related communications.

To comply with legal obligations.

To protect our rights, users, and services.

8. Game Data and In-App Information


Gemtrix may store or process information related to your use of the game, such as:


Game progress

Level progress

Coins or rewards

Referral information

Booster usage

Game settings

Interaction with game features

Reward or advertisement interactions


This information is used to provide the game's functionality and maintain your progress and rewards.


9. Referral and Reward Features


Gemtrix may provide referral, reward, bonus, or promotional features.


If you participate in these features, we may process information necessary to:


Track referral activity

Attribute rewards

Prevent abuse or fraudulent referrals

Maintain reward balances

Validate promotional eligibility


We may use technical identifiers or other information necessary to prevent duplicate, fraudulent, or abusive reward claims.


10. Third-Party Service Providers


We may use third-party service providers to operate and improve Gemtrix.


These providers may process information on our behalf for purposes such as advertising, notifications, analytics, security, hosting, and technical services.


These services may include, where enabled:


Google Ad Manager / Google Mobile Ads

Google User Messaging Platform (UMP) / CMP

OneSignal


Third-party providers may process information according to their own privacy policies and applicable contractual or legal requirements.


11. Data Sharing


We do not sell your personal information as a standalone commercial product.


However, information may be shared with or processed by:


Advertising providers

Consent management providers

Push notification providers

Hosting and technical service providers

Security and fraud-prevention providers

Service providers necessary to operate the App

Government authorities or other parties where required by law


Third-party advertising and technology providers may independently process certain information according to their own policies and applicable consent requirements.


12. Data Retention


We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:


Providing the App

Maintaining game functionality

Providing advertising

Preventing fraud and abuse

Maintaining security

Meeting legal requirements

Resolving disputes


Retention periods may vary depending on the type of information and the third-party service involved.


13. Data Security


We take reasonable technical and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure, or destruction.


However, no electronic transmission or storage system can be guaranteed to be completely secure.


Therefore, while we take reasonable measures to protect information, we cannot guarantee absolute security.


14. Children's Privacy


Gemtrix is not intended to knowingly collect personal information from children in violation of applicable laws.


Where required by applicable law, we will apply appropriate safeguards for users who are considered children or under the applicable age of consent.


If you believe that a child has provided personal information to us inappropriately, please contact us at:


developer@xrewards.com


15. Your Privacy Choices


Depending on your location and applicable law, you may have certain rights regarding your personal information.


These may include the right to:


Request access to personal information

Request correction of inaccurate information

Request deletion of information

Object to or restrict certain processing

Withdraw consent where processing is based on consent

Manage advertising consent

Change privacy choices through the available CMP/privacy options

Disable push notifications through device settings


Some requests may be subject to applicable legal limitations.


To make a privacy-related request, contact:


developer@xrewards.com


16. Advertising Consent Choices


If a consent form is presented in Gemtrix, you should carefully review the choices provided.


Where applicable, you may change your advertising/privacy choices through the App's Privacy Options or consent-management interface.


Google's UMP documentation provides a mechanism for users to revisit privacy options where the relevant message requires such an entry point.


17. International Data Processing


Some of our third-party service providers may process information on servers located outside your country or region.


Where applicable, we rely on appropriate safeguards and contractual or legal mechanisms for international transfers as required by applicable data protection laws.


18. Changes to This Privacy Policy


We may update this Privacy Policy from time to time.


When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.


We encourage you to periodically review this Privacy Policy to stay informed about how your information is handled.


19. Contact Us


If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:


Developer: XREWARDS

App: Gemtrix – Wood Block Puzzle

Email: developer@xrewards.com