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Things You Should Know
Call +1 (617) 540-4512 to speak to the Gemini help desk, or email them using the online contact form.
Use the Live Chat feature on the Gemini website or mobile app 24/7, year-round.
Contact Gemini right away to report security issues like a stolen password. Follow the on-site instructions to temporarily lock your account and protect your funds.
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Call +1 (617) 540-4512 to contact Gemini Support by phone.
Listen to the options from the phone menu and select the option that applies to you. You’ll be connected to a live agent. Depending on your reason for calling, you may be asked to verify that you are the owner of your Gemini account. For instance, you may receive a one-time security code at the email associated with your account.
Gemini Support is available in the United States 24/7, and to any international callers who call the US toll-free number.
Customers in India can call. India’s customer support is available 24/7.
Use the Live Chat feature to speak to the Gemini help desk.
Go to Gemini.com on a browser and log into your Gemini account, then click the Profile icon on the top right. Click “Get Support” from the drop-down menu, then click the “Chat” icon. If you’re using the Gemini App, select the icon with three horizontal lines and tap “Get Support.” Then tap “Live Chat.”A chat window will appear, connecting you to the Gemini virtual assistant who can answer general questions.
Live chat is available 24/7, year-round.
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3. Reaching Out on Social Media
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Step-by-Step: Talking to a Live Person via Phone
Listen to the automated prompts and select the option that best matches your issue. Typically, you’ll want to choose options like “existing reservations” or “technical support. If prompted to enter your itinerary number but you don’t have it, pressing “0” can sometimes bypass this step. Repeat “agent” or “representative” when asked what you need. This often speeds up the process.
Important Numbers for International Callers
If you’re calling from outside the U.S., here are some useful numbers:
Gemini US : +1 (617) 540-4512
Gemini Canada : +1 (617) 540-4512
Common Customer Service Queries