Effective Date: 2025-08-12
This Privacy Policy explains how Geko (“we,” “us,” or “our”) collects, uses, stores, and protects your information when you use our mobile application (the “App”). By downloading, installing, or using the App, you consent to the practices described in this policy. We adhere to U.S. legal regulations governing data privacy and security, and we are committed to safeguarding your personal information.
We collect information to provide, improve, and secure the Geko service. This information falls into two categories:
User Content: When you use the App, you may upload photos, images, or other content (“User Content”) for transformation into anime - style artworks. We process this content solely to deliver the Service (e.g., applying AI filters, enabling saving/sharing). Notably, we do not collect any face data during this process. The AI transformation of picture styles is performed locally on your device, ensuring no face - related information is gathered or processed.
Contact Information: If you contact our customer care team (via gekocustomercare@outlook.com), we may collect your name, email address, and details of your inquiry to respond to your request.
Usage Data: We collect information about how you interact with the App, such as:
The features you use (e.g., filters selected, frequency of transformations);
The time, date, and duration of your sessions;
Technical details, including your device model, operating system, unique device identifiers, and network information.
Photo Metadata: When you upload photos, we may collect limited metadata associated with the images, such as file size, format, and timestamps (but not location data unless explicitly embedded in the photo by you). This metadata collection does not involve any face data extraction or collection.
We use the information we collect for the following purposes:
To Provide and Improve the Service: To process your User Content, apply AI transformations (done locally on the device), and enable saving/sharing features. We analyze usage data to enhance App performance, add new filters, and fix technical issues.
To Ensure Security: To detect and prevent fraud, unauthorized access, or misuse of the App, and to protect the safety of users and our service.
To Communicate with You: To respond to your inquiries, send updates about the App (e.g., new features or policy changes), and provide customer support.
To Comply with Legal Obligations: To adhere to U.S. laws and regulations, including responding to valid legal requests from authorities.
We do not sell your personal information to third parties. We may share your information only in the following circumstances:
Service Providers: We may engage trusted third - party service providers to assist with App operations (e.g., cloud storage, server hosting, or AI processing). These providers are contractually obligated to protect your information and use it solely to perform services on our behalf. Since we do not collect face data, there is no sharing of face data with service providers.
Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our legal rights, property, or the safety of users. No face data will be disclosed as we do not collect it.
With Your Consent: We may share information with third parties if you explicitly authorize us to do so (e.g., when sharing transformed content to social media platforms via integrated features). This sharing does not involve face data as we do not collect such data.
Your User Content and information are stored on secure servers, including cloud storage providers that comply with U.S. data protection standards. We retain your information only for as long as necessary to provide the Service or as required by law. For the AI transformation process, data is deleted immediately after use ( “data deleted right after use” ). That is, once the AI transformation of the uploaded content (non - face data) is completed, the original uploaded data will not be stored on the server or locally for a long - term. Except for residual copies in backups for a very short time for security purposes, and these backups do not contain face - related information and will be cleaned up regularly.
We implement industry - standard security measures to protect your information from unauthorized access, disclosure, or alteration. These include encryption of data in transit and at rest, access controls, and regular security audits. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
You have the following rights regarding your information, subject to U.S. legal requirements:
Access and Correction: You may request access to the personal information we collect about you or ask to correct inaccurate information by contacting us at gekocustomercare@outlook.com.
Deletion of User Content: You can delete your User Content from the App at any time through the App’s settings. Upon deletion, we will stop processing the content, though residual copies may remain in our backups for a limited time for security purposes.
Opt - Out of Communications: You can unsubscribe from non - essential emails by following the instructions in the email or contacting us.
Withdraw Consent: If you withdraw your consent to this Privacy Policy, you may no longer be able to use the App. To withdraw consent, please stop using the App and contact us to request data deletion.
The App may contain links to third - party websites or services (e.g., social media platforms for sharing content). This Privacy Policy does not apply to third - party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third - party services you use.
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly. Parents or guardians who believe their child has provided information to us may contact us at gekocustomercare@outlook.com to request deletion.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the revised policy in the App or via email (if provided) at least 30 days before the changes take effect. Your continued use of the App after the effective date constitutes your acceptance of the revised policy.
If you have questions, concerns, or requests related to this Privacy Policy or your information, please contact our customer care team at:
gekocustomercare@outlook.com
By using Geko, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.