Return & Refund Policy

Effective Date: 18th August 2026

At Global Computer Network Academy, we are committed to providing high-quality computer education, practical training, and a positive learning experience. We understand that sometimes circumstances change, and you may need to request a return or refund.

This Return & Refund Policy explains when refunds may be available for our courses, training programs, and related services.

1. Course Enrollment and Payments

By enrolling in a course at Global Computer Network Academy, you acknowledge that you have reviewed the course information, including its content, duration, schedule, fees, and any applicable requirements.

Course fees may be paid in full or, where offered, according to an approved installment or payment plan.

Once your enrollment is confirmed and course materials, classes, or other educational services have been provided, refund eligibility may be limited.

2. Refund Eligibility

We may consider a refund request when:

• A course has been cancelled by Global Computer Network Academy.

• Global Computer Network Academy is unable to provide the course or service that was purchased.

• A payment was made in error or duplicated.

• A student submits a refund request within the applicable refund period stated at the time of enrollment.

Refunds are generally assessed based on the circumstances of each request and the amount of the course or service already provided.

3. Non-Refundable Situations

Unless otherwise required by applicable law, course fees may not be refundable when:

• The student has completed a significant portion of the course.

• The student has attended classes, accessed course materials, recordings, software, or other digital resources.

• The student simply changes their mind after the applicable cancellation or refund period.

• The student is unable to attend because of personal scheduling conflicts.

• The student fails to attend classes without notifying the academy.

• The student does not complete assignments, examinations, or other course requirements.

• The student is dissatisfied with their personal progress or expected results from the course.

Enrolling in a course does not guarantee employment, certification, promotion, income, or any particular professional outcome.

4. Cancellation Requests

If you need to cancel your enrollment, please contact Global Computer Network Academy as soon as possible.

Cancellation and refund requests should include:

• Student's full name

• Course name

• Enrollment or registration details, if applicable

• Date of payment

• Reason for the cancellation or refund request

• Proof of payment, where required

Submitting a request does not automatically guarantee a refund. Each request will be reviewed according to this policy and the terms communicated at the time of enrollment.

5. Refund Processing

If your refund is approved, Global Computer Network Academy will process it using the original payment method whenever reasonably possible.

Processing times may vary depending on the payment method, bank, payment provider, or other financial institution involved. The academy is not responsible for delays caused by third-party payment providers or banks.

Any applicable transaction, processing, administrative, or other fees may be deducted from the refund where permitted and where such fees were disclosed or otherwise applicable.

6. Course Transfers

In some circumstances, instead of a refund, students may be offered the option to transfer their enrollment to another course, batch, or upcoming session.

Any transfer will be subject to course availability and the academy's approval. Additional charges may apply where the replacement course has a higher fee.

7. Course Changes or Cancellation by the Academy

Global Computer Network Academy reserves the right to change course schedules, instructors, delivery methods, or other course arrangements when reasonably necessary.

If the academy cancels a course and cannot provide a suitable alternative, eligible students will be informed about the available refund or alternative options.

8. Promotional Offers and Discounts

Courses purchased under special promotions, discounts, packages, scholarships, or other promotional arrangements may be subject to additional terms.

Where applicable, the specific terms provided with the offer or enrollment will apply.

9. Digital and Online Course Materials

Where a course includes digital materials, online classes, recordings, downloadable resources, software access, or other digital content, access to those materials may affect refund eligibility.

Once digital content has been accessed or made available to a student, the corresponding portion of the course may be considered delivered.

10. How to Contact Us

For questions about this policy or to submit a refund or cancellation request, please contact us through the official contact details provided on our website.

Global Computer Network Academy
Email: gcnacademy@gmail.com
Phone: +92 310 5743773
Website: https://sites.google.com/view/gcnacademy
Address: Near Dr. Sajida Zainab Clinic, Main Bazar Dhudial, 48700, Chakwal, Punjab, Pakistan

We encourage students to contact us as early as possible if they experience any issue with their enrollment. Our goal is to handle every request fairly, professionally, and transparently.

11. Policy Updates

Global Computer Network Academy may update this Return & Refund Policy from time to time to reflect changes in our courses, services, business practices, or applicable requirements.

Any updated version will be published on this website with a revised effective date.

By enrolling in a course, you acknowledge that you have read and understood the applicable terms of this Return & Refund Policy.