Knowledge Management
All businesses, whether it is small firm or big MNC, can benefit from their employees sharing vital knowledge, retain it, reuse it, collaborating & learning on their way up. This vital knowledge is captured, stored and disseminated by following a robust knowledge management practice.
You do not have to "re-invent the wheel" everytime, if you do systematic knowledge management within your organization. A very profound statement below, highlights the importance of knowledge management in any business entity.
"If only HP knew what HP knows, we would be three times more productive" - Lew Platt
Former CEO of Hewlett-Packard
Why Knowledge Management?
KM enables better & faster decision making
Makes it easy to find relevant info & resources
Reusing ideas, documents & expertise
Avoids redundant effort re-doing same things
Reduces mistakes
Take advantage of existing expertise & experience
Communicates important info widely & quickly
Provides methods, tools, templates, techniques & examples
Showing customers how knowledge is used for their benefit
Accelerating delivery to customers
Enabling org to leverage its size
Making the organization's best problem-solving experiences reusable
Looking at these benefits for your business, it becomes an essential part of organisational culture to have a robust KM practice. I can consult you setup the KM practice and advice on various aspects of KM, like processes, gamification, framework, governance etc.
A Knowledge Management (KM) tool is essentially a way to capture the tacit knowledge to disseminate further and to decipher it in a meaningful way at the precise time. A KM tool can help interpret the immense knowledge lying around in the organization as well as in social strata.
A series of blogs written on Knowledge Management. Click to read all.