At first glance, Flair Airlines can seem like the answer to affordable air travel in Canada—but does it live up to the hype? Flair Airlines is Canada’s premier ultra‑low‑cost carrier (ULCC), offering rock‑bottom fares and a la carte options. This review covers pricing, experience, pros & cons, and a final verdict.
Founded in 2005 as Flair Air and rebranded in 2017, Flair operates a fleet of Boeing 737 aircraft to 34 destinations. It follows an ultra‑low‑cost model: low base fares, with extra charges for baggage, seat selection, food, and more.
Included with Base Fare: A single personal item sized to strict limits.
Extras You Pay For: Carry‑on and checked baggage, seat selection, in‑flight refreshments, and even water. Online purchases are cheaper.
• Ultra‑low fares – base fares under CA$50 one‑way.
• On‑time performance & voucher policy for delays/cancellations.
• Affordable seat choices at competitive rates.
• Growing network across Canada, U.S., Mexico, and Caribbean.
• Lower emissions, using regional airports.
• Numerous extra fees – for baggage, seat selection, and even check‑in.
• Poor customer service – rude staff, baggage mishandling, refund issues.
• High complaint rate per 100 flights compared to competitors.
• Seat discomfort – no reclining seats.
Some travelers report better-than-expected experiences with on-time flights and friendly staff, while others complain of high baggage fees, rude agents, and boarding delays.
• Travel light to avoid baggage fees.
• Pre‑book extras online for cheaper rates.
• Measure luggage carefully – Flair is strict.
• Manage expectations – this is a no‑frills airline.
Ideal for budget travelers flying light and booking in advance. Not ideal for those who value flexibility, premium service, or dislike paying for extras. Flair delivers ultra‑low fares, but frills are minimal.