Once your new Worcester Bosch boiler is installed and the heating is working, there are a few things to check before filing the paperwork. Confirm that your guarantee has been registered and note when the first service is due.
If you're planning a Worcester Bosch boiler installation or have just had one fitted, here's what to check during the first year.
Ask your installer for the completed Benchmark commissioning checklist. This records the checks carried out when your boiler was installed and commissioned.
According to Benchmark, the installer should complete the checklist and explain how to operate your heating system. Your installer can provide the record on paper or digitally. You should also receive the boiler's user instructions and details of its manufacturer guarantee.
Another document you'll need is the Building Regulations Compliance Certificate. This confirms that the installation has been notified through the appropriate building control process. The certificate is sometimes issued separately after the installation. GOV.UK advises that installers using a competent person scheme should provide the certificate within eight weeks.
Keep these documents together for future servicing, guarantee claims and property sales.
Check that your boiler's guarantee has been registered following installation. Worcester Bosch advises that your installer should register the appliance. Its guarantee terms require registration within 30 days of installation.
The guarantee length depends on the boiler model, how it was installed and whether it qualifies for an extended guarantee. Registering the boiler yourself can limit you to the standard guarantee, even where an extended period would otherwise be available. Ask your installer to confirm that registration is complete and check the guarantee length recorded for your appliance.
You can access your details and download your guarantee certificate through Worcester Bosch's MyBosch service. If registration is incomplete or the recorded guarantee length looks incorrect, contact your installer promptly.
During the installation handover, ask your engineer to demonstrate how to adjust the thermostat, change heating schedules and operate any smart controls connected to your system. Spend some time familiarising yourself with these controls during the first few weeks.
If you have a sealed central heating system, find out where the pressure gauge is located and what reading is normal for your installation. Your engineer should also explain what to do if the pressure changes and which basic checks you can safely perform using the manufacturer's instructions.
Keep the user manual handy so you can check any fault codes that appear.
Keep the boiler casing closed and leave servicing, repairs and gas-related work to an appropriately qualified Gas Safe registered engineer.
If your system has a pressure gauge, compare the reading periodically with the normal range explained during installation. Repeated pressure loss deserves professional attention, even if the heating still works.
Look out for visible water leaks and keep accessible ventilation openings and the external flue outlet clear of obstructions. Adjust your heating schedule as the seasons change to avoid heating your home unnecessarily. Have a working carbon monoxide alarm installed in accordance with the manufacturer's instructions and test it regularly.
If you notice unusual changes in your boiler's operation, contact a Gas Safe registered engineer for advice.
Worcester Bosch requires annual servicing to maintain its manufacturer guarantee. Keep your service records, as Worcester Bosch can request evidence that the boiler has been serviced in accordance with its guarantee conditions.
A professional service typically includes checks of the flue, combustion performance, operating conditions and relevant safety components. The work required depends on the particular model and manufacturer's instructions.
For gas boilers, servicing must be carried out by an appropriately qualified Gas Safe registered engineer.
Arrange your first service in good time before the annual deadline specified by the manufacturer. After the appointment, make sure the engineer updates the Benchmark service record and provides documentation confirming the work.
Gas Connect offers Worcester Bosch boiler servicing in South Essex, including written service certificates and annual reminders by post or email.
You can book an annual service separately or arrange maintenance through a regular payment plan. Some plans also offer additional breakdown protection. When comparing boiler cover with annual service included, check whether the payments cover servicing alone or also include eligible breakdown repairs.
A service-only plan is different from a policy covering certain repairs, heating controls or other components of your heating system. Your Worcester Bosch guarantee covers eligible manufacturing defects, while annual servicing remains a separate expense.
Gas Connect's boiler cover plans include a service-only instalment option and plans offering wider breakdown protection. Before choosing, check the repair exclusions, any excess charges and whether you would be paying for protection already available under your manufacturer guarantee. For a brand-new boiler under its manufacturer's guarantee, compare the cost of comprehensive cover with a service-only arrangement before deciding.
Keep this timeline handy:
● Installation day: Collect your boiler instructions and completed Benchmark commissioning record. Ask for a demonstration of the heating controls.
● Within 30 days: Confirm that your Worcester Bosch guarantee has been registered and check the guarantee length.
● Within eight weeks: Check that you've received your Building Regulations Compliance Certificate where applicable.
● Throughout the year: Monitor normal boiler operation, check for visible leaks and adjust heating schedules as needed.
● Before the first anniversary: Arrange your annual service and retain the completed service record.
Setting a calendar reminder for your first service can help you keep track of the deadline.
For your first annual service or advice on the available boiler cover plans, contact Gas Connect.
A suitably qualified Gas Safe registered engineer who follows Worcester Bosch's servicing instructions can service your boiler. Check their registration and qualifications before booking.
Contact your installer to confirm that the installation has been notified. Ask for the notification details so you can follow up with the relevant competent person scheme or building control authority if necessary.
Yes. Benchmark supports digital commissioning and servicing records. Keep copies of your service certificates and receipts, particularly when your engineer provides paper records.
A routine boiler service covers scheduled maintenance and checks. If the engineer identifies a fault requiring replacement parts or additional work, ask for a separate quotation before authorising repairs.
Missing an annual service could affect your Worcester Bosch guarantee. Its terms require yearly servicing and allow the manufacturer to reduce, limit or invalidate guarantee cover when the required servicing conditions have been missed. If you've missed a service, contact Worcester Bosch to check your guarantee position and arrange the overdue maintenance.