Galoria Privacy Policy

Last Updated: March 14, 2025

Introduction

Galoria (“the Game”) is committed to protecting your privacy. This Privacy Policy explains what information we collect from players, how we use it, and your rights regarding that data. By playing Galoria, you agree to the collection and use of your information as described in this policy. If you do not agree with this policy, please do not use the Game.

Information We Collect

When you use Galoria, we may collect the following information:

• Email Address (Optional): If you choose to provide an email for account recovery or password reset, we will collect and store your email. Providing an email is not required to play the Game, and it will only be used for password recovery or support purposes.

• Game Profile Data: We collect data related to your gameplay and profile, such as your in-game username, game progress, scores, achievements, and other saved game statistics. This information is used to save your progress and personalize your experience.

• Usage and Device Data: Galoria and our third-party service providers may automatically collect certain technical information when you play. This can include your device type, operating system version, unique device identifiers (such as advertising ID), IP address, and gameplay activity (e.g., levels completed, session duration). This data helps us understand how the game is used and improve the experience.

We do not collect any sensitive personal information (such as real name, address, or payment information) within Galoria.

Third-Party Services

Galoria uses trusted third-party services to support its features, analytics, and advertising. These services may collect and process data as needed to provide their functionality. The third-party services we use include:

• Firebase (Google Firebase): We use Firebase for cloud services such as database and analytics. Firebase helps us store your game progress securely and understand how players use the game. Firebase Analytics may collect device information, app usage data, and crash reports to help us fix bugs and improve game performance. Google’s privacy policy applies to data collected via Firebase.

• Appodeal: Appodeal is an advertising mediation platform we use to show ads in Galoria. Appodeal works with multiple ad networks to display ads. It may collect your device’s advertising ID, IP address, and other non-personal information to ensure you receive relevant advertisements and to prevent showing the same ad too often.

• AdMob (Google AdMob): AdMob is one of the ad networks mediated through Appodeal to serve in-game ads. AdMob may collect data such as your device identifiers (e.g., Advertising ID), approximate location, and usage information to personalize ads to you (in accordance with Google’s policies and with your consent where required). These ads allow us to keep the game free.

• Photon: We use Photon to enable real-time multiplayer gameplay. Photon (a service by Photon Engine) manages network connections between players. It may process data like IP addresses, device IDs, and gameplay event data to synchronize multiplayer sessions. This data is used only to provide multiplayer features and maintain game performance.

Each of these third-party services has its own privacy policy regarding how they handle your data. We encourage you to review those policies for more details on their data practices. We do not control the data collected by these third parties, but we only integrate services that are reputable and committed to data security.

How We Use Your Information

Galoria uses the collected information for the following purposes:

• To Provide and Improve the Game: We use your game profile data to save your progress and enable core gameplay features (for example, restoring your saved game when you log in next time). Usage and crash data help us identify issues, balance gameplay, and improve overall performance and new features.

• Account Recovery: If you provide an email address, we use it to help you recover your account or reset your password upon request. We may also use your email to respond to customer support inquiries or important service announcements related to the Game.

• Personalization: Game data (like settings or progress) allows us to personalize your experience. For example, we might remember your preferred language or game settings, and tailor in-game content or offers to your play history.

• Advertising: We show in-game advertisements through Appodeal/AdMob. Data such as your device’s advertising ID and usage patterns may be used to display ads that are more relevant to you (for example, showing ads based on the genres of games you play). Ads provide revenue that supports the development and free availability of Galoria. You may see personalized ads unless you opt-out or your region requires opt-in (you will be given options per applicable law).

• Community Safety and Fair Play: Information about how you play (for instance, gameplay actions or unusual activity) may be monitored to detect cheating, hacking, or fraud. This helps us maintain a fair gaming environment. If we detect violations of our Terms of Use (such as cheating), we may use this information to intervene or enforce the rules (e.g., issuing bans as necessary).

• Communication: We might use your information to send you important updates about the game. For example, we could notify you of major changes, upcoming maintenance, or new features. We will not use your email for marketing newsletters unless you have explicitly agreed to that separately.

We do not sell or rent your personal data to any third parties. All data is used solely for providing and improving the Galoria game experience and related services as described above.

Age Requirements and Children’s Privacy

Galoria is intended for players of all ages and does not have any specific age restrictions. However, we are committed to protecting children’s privacy. If you are under the age of 13 (or the minimum age required by your country’s laws), please do not provide any personal information (such as an email address) without parental consent. We do not knowingly collect personal information from children under 13.

If we discover that a child under 13 has provided us with personal data without parental consent, we will delete that information as soon as possible. Parents or guardians who believe we might have collected information from a child under 13 can contact us to request deletion of the data.

We recommend that minors obtain permission from a parent or guardian before playing Galoria or providing any personal information. While the game content itself is generally suitable for all ages, parental supervision is advised for younger players, especially when engaging in any in-game communication or multiplayer features.

Data Storage and Security

We take the security of your data seriously. Game data (including your profile and progress) is stored securely using services like Firebase, which employs industry-standard encryption and security measures to protect data in transit and at rest. We also implement appropriate technical and organizational measures to guard against unauthorized access, alteration, or destruction of your information.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security. It is important that you also keep your account credentials (if any) secure and notify us immediately if you suspect any unauthorized access to your account.

Data Retention and Deletion

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to operate the Game. In practice, this means we keep your game profile and progress data while you are an active player. If you stop playing, we may retain your data for a period in case you return, to allow you to continue where you left off.

Account Deletion: To delete your data, you can send a request via this link https://galoria.fun/delete_account.html

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. For example, players in the European Union or other regions with data protection laws have the right to access personal data we hold about them, request correction of any inaccuracies, or request deletion of their personal data. We honor valid requests in accordance with applicable law.

Because Galoria’s current system does not have automated tools for accessing or deleting user accounts, if you wish to exercise any data rights, please contact us directly (see the Contact Us section below). We will respond to your request as soon as possible and within any timeframe required by law. Please note that we may need to verify your identity before fulfilling certain requests.

Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time. If we make significant changes, we will notify players by posting the updated policy within the app or on our website (if applicable) and updating the "Last Updated" date at the top of this policy. We encourage you to review the Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of Galoria after any changes to this policy will signify your acceptance of the updated terms.

Contact Us

If you have any questions or concerns about this Privacy Policy or about your data, please contact us. We are here to help and will address your inquiries as best as we can. You can reach our support team at:

Email: didonehelp@gmail.com (for privacy questions or any support needs)

We value your privacy and will respond to your questions or requests regarding your personal data promptly. Thank you for playing Galoria!