Gallery Furniture Pty Ltd (IN LIQUIDATION)

ACN 658 938 366

(“the Company”)

Please be advised that on 01 September 2023, the Company was placed into liquidation. The Company has ceased trading and will no longer process or deliver any orders. We are aware that this will cause disruption and financial loss to many customers.

Initial enquiries indicate that there are many customers that have paid for their orders which the Company will not be able to fulfil.

It is unknown at this stage whether the Company will be in a financial position to provide refunds to its customers, but any refunds will be paid as part of the liquidation process. At best, refunds are many months away and, at worst, no refund will be paid by the Company.

If you are a customer, it is suggested that you do the following:

1. Locate your order summary;

2. If you made the payment to the Company by credit or debit card, contact your bank or financial institution immediately and enquire about obtaining a “chargeback” on your card;

3. If you made the payment through PayPal, please contact PayPal immediately to make a claim.

Please go to the following PayPal’s page for more details:

https://www.paypal.com/au/smarthelp/article/how-do-i-get-my-money-back-for-an-item-bought-using-paypal-faq2045

4. If you are unable to resolve your situation with the above steps and believe you are owed money, please register your claim with the liquidator by contacting Calvin Wijaya of my office by email calvin@dissolve.com.au and provide your:

a. Name;

b. Contact details;

c. Your original order number;

d. An estimate of the refund due to you; and

e. Advise whether you agree to receive any future correspondence from the Liquidator by email.

As long as you register your claim by email, the liquidator will be in contact with you by letter or email within 10 business days of the winding up and will provide an update of the liquidation at that time.

Yours faithfully,

Gallery Furniture Pty Ltd (IN LIQUIDATION)

Cliff Sanderson

Liquidator