Privacy Policy
Privacy Policy
The Galaxy Co-Operative Credit Society Ltd. provides this Mobile Application to offer secure and convenient banking services to its members. This Privacy Policy explains how we collect, use, store, and protect your information. We recommend that you read this policy carefully. By using our services, you agree to the collection and use of your data as described herein.
Personal Data refers to any information that can directly or indirectly identify an individual. This includes details provided during registration such as your name, mobile number, email address, and contact information.
Profile Photo/Image refers to the image you upload to personalize your profile. This is collected with your consent and securely stored on our systems.
Anonymous Information refers to data that cannot be used to identify an individual, such as browser details, IP address, device information, and aggregated or anonymized data.
Location Information may be collected through your device’s location services when required for specific features, such as locating nearby ATMs.
We ensure that all personal and sensitive data is handled securely using encryption and modern security standards such as HTTPS.
Login PINs and Transaction PINs are securely generated and stored in encrypted form.
Sensitive user data is protected and not exposed publicly.
Users are shown only personalized, account-specific information generated securely.
We use your personal information to:
Provide and maintain the services requested by you
Enable secure account access and transaction processing
Personalize your experience within the application
Improve our products and services
Send notifications, updates, and important alerts
Your profile photo may be used for identification and personalization within the app.
We retain your personal data only for as long as necessary to:
Provide services and manage your account
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements
Prevent fraud and financial crime
Once data is no longer required, it is securely deleted, anonymized, or destroyed.
The App may use third-party services such as payment gateways, analytics tools, and authentication providers.
These services operate under their own privacy policies and terms.
We do not control or take responsibility for third-party services.
Any interaction with third-party providers is solely between you and the provider.
We may add, modify, or remove third-party services without prior notice.
The App may request the following permissions:
Location (MAPS_RECEIVE, READ_GSERVICES): To help locate nearby ATMs
Internet (INTERNET, ACCESS_NETWORK_STATE): To enable online services and connectivity
Camera (CAMERA): To scan QR codes for payments and other services
Storage (READ/WRITE_EXTERNAL_STORAGE): To download and access PDF account statements
Notifications (POST_NOTIFICATIONS): To send alerts, updates, and promotional messages
Users can manage or disable these permissions through device settings.
Users can register using their mobile number to access linked accounts. Identity verification is conducted securely in compliance with applicable regulations to ensure account safety.
The App supports services such as:
Fund transfers
Mobile recharges
Bill payments
Insurance payments
All transactions are protected using industry-standard security measures and authentication protocols.
We use Firebase services to send important notifications such as app updates. Firebase processes data securely to ensure timely communication.
We implement strong security measures to protect your information from unauthorized access, misuse, or disclosure.
All sensitive data is encrypted during transmission
Personal and financial information is securely stored
Data displayed to users is dynamically generated and protected
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If such data is identified, it will be deleted immediately.
We may update this Privacy Policy from time to time. Any changes will be reflected with an updated revision date. Users are encouraged to review this policy periodically.
By using this application, you agree to this Privacy Policy. If you do not agree, please discontinue use of the App. Continued use after updates constitutes acceptance of the revised policy.
For any questions or concerns regarding this Privacy Policy, please contact us at:
Email: galaxy.hophaltan@gmail.com