Welcome to the official support page for Galaxion.
Galaxion is a space strategy game where players expand their influence across the galaxy, capture planets, manage their forces, and use strategic abilities to overcome enemy systems.
If you experience any problems while playing Galaxion, have questions about the game, or would like to provide feedback, please contact us.
Email: clpxl10@hotmail.com
When contacting support, please include as much information as possible about the issue, such as:
Your device model
Operating system version
Game version
A short description of the problem
Screenshots, if applicable
This information can help us better understand and resolve your issue.
Galaxion may offer optional in-app purchases.
If you experience a problem with a purchase, please first make sure that the transaction was successfully completed through the Apple App Store or Google Play Store.
Payments and refunds are processed by the platform through which the purchase was made. Developers do not have direct access to your payment information.
For billing or refund requests, please use the appropriate support system provided by Apple or Google.
Galaxion may contain advertisements, including optional rewarded advertisements.
Rewarded advertisements may allow players to receive optional in-game benefits after watching an advertisement. Watching rewarded advertisements is voluntary.
If an advertisement does not provide the expected reward or causes a technical problem, please contact us at:
clpxl10@hotmail.com
If the game crashes, freezes, displays incorrectly, or you experience another technical problem, try:
Closing and reopening the game.
Restarting your device.
Making sure Galaxion is updated to the latest version.
Making sure your device's operating system is up to date.
Checking your internet connection if the affected feature requires online access.
If the problem continues, please contact us.
We welcome feedback, suggestions, and reports that may help improve Galaxion.
You can contact us at:
clpxl10@hotmail.com
We aim to review support requests as soon as reasonably possible. Response times may vary depending on the nature of the request.
Galaxion Support
Last updated: September 10, 2026
Contact: clpxl10@hotmail.com