Target Audience: All citizens participating in the 21st Century Citizenship Program.
Module Duration: 75 minutes
Learning Objectives:
Understand the core concepts of digital marketing and e-commerce.
Explore various online marketing channels and strategies.
Develop skills in creating and promoting digital content for business purposes.
Analyze e-commerce platforms and online sales techniques.
Gain awareness of legal and ethical considerations in digital marketing.
10 minutes
Online Business Boom: Starts with compelling visuals and statistics showcasing the growth of e-commerce and the impact of digital marketing on businesses and consumers.
Program Overview: An outline of the learning objectives and emphasize the importance of digital marketing and e-commerce skills in the modern economy.
20 minutes
What is Digital Marketing?: A clear definition of digital marketing and its scope, encompassing various online channels and strategies.
Key Components: Introduction to core components of digital marketing:
Search Engine Optimization (SEO): Improving website visibility in search engine results.
Social Media Marketing: Engaging audiences and promoting products/services on social media platforms.
Content Marketing: Creating and distributing valuable content to attract and engage customers.
Email Marketing: Building email lists and using email to communicate with customers.
Paid Advertising: Utilizing online advertising platforms (e.g., Google Ads, social media ads) to reach target audiences.
Website Analytics: Tracking website traffic and user behavior to measure marketing effectiveness.
20 minutes
What is E-commerce?: Definition of e-commerce and different types of e-commerce models (B2C, B2B, C2C).
E-commerce Platforms: An exploration of popular e-commerce platforms (e.g., Shopify, Amazon, eBay) and their features.
Online Sales Strategies: Open discussion about effective online sales techniques, including product presentation, pricing strategies, and customer service.
Payment Gateways and Security: An explanation of the role of payment gateways and the importance of online security for e-commerce transactions.
Fulfillment and Logistics: An introduction to the concepts of order fulfillment, shipping, and inventory management in e-commerce.
15 minutes
Content Strategy: Open dialogue about the importance of developing a content strategy that aligns with marketing goals and target audience needs.
Content Formats: An exploration of the various content formats, including blog posts, articles, videos, infographics, and social media posts.
Content Optimization: An introduction to basic SEO principles and techniques for optimizing content for search engines.
Visual Content and Branding: Emphasis placed on the importance of visual appeal and consistent branding in digital marketing.
10 minutes
Data Privacy and Security: General discussion about the importance of protecting customer data and complying with data privacy regulations.
Consumer Protection: Review of ethical considerations in digital marketing, including transparency, honesty, and avoiding deceptive practices.
Intellectual Property: An explanation of copyright laws and the importance of respecting intellectual property rights in online content.
Accessibility: Encourages the creation of accessible digital content that can be accessed by people with disabilities.
Marketing Strategy Brainstorming: Group brainstorming session where participants develop a digital marketing strategy for a hypothetical business.
Social Media Content Creation: Participants guided in creating engaging social media posts for a specific product or service.
Website Analysis: Analysis of existing e-commerce websites and discuss their strengths and weaknesses in terms of user experience and marketing effectiveness.
Guest Speakers: Digital marketing professionals or e-commerce entrepreneurs invited to share their insights and experiences.
This subject provides a foundational understanding of digital marketing and e-commerce, equipping citizens with the skills and knowledge to navigate the online marketplace, promote businesses effectively, and contribute to the growth of the digital economy. By fostering creativity, strategic thinking, and ethical practices, Digital Marketing and e-Commerce empowers citizens to thrive in the dynamic world of online business.