Privacy Policy

Last updated: October 9, 2025

Welcome to FutureHub BD (“we,” “our,” “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our FutureHub Android and iOS apps, websites, and related services (collectively, “the Service”).

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you create an account, place an order, or use certain app features, we may collect:

• Full name
  
  

• Email address
  
  

• Phone number
  
  

• Delivery address
  
  

• Login information (via Email, Google, or Facebook sign-in)
  
  

b. Usage Information

We may automatically collect:

• Device information (model, OS version, device ID)
  
  

• App usage statistics and crash logs
  
  

• IP address and general location data (city/country level only)
  
  

c. Uploaded Media

If you use our custom printing services, we collect the images or designs you upload for creating your customized products (e.g., t-shirts, hoodies, mugs, etc.).
These files are stored securely and only used to fulfill your order.

2. How We Use Your Information

We use the collected information to:

• Create and manage your FutureHub account
  
  

• Process and deliver your orders
  
  

• Provide customization and design services
  
  

• Communicate with you about your orders or account
  
  

• Send promotional offers or updates (you may opt out anytime)
  
  

• Improve app performance and customer experience
  
  

• Comply with legal obligations
  
  

3. How We Share Information

We do not sell or rent your personal data.
We may share information only in the following cases:

• With delivery partners to complete your order delivery
  
  

• With trusted payment gateways for secure transaction processing
  
  

• With Firebase (Google) services for authentication, database, and storage
  
  

• When required by law or government authorities
  
  

4. Data Security

We use modern security measures to protect your data, including:

• Encrypted communication (HTTPS)
  
  

• Secure Firebase database and storage
  
  

• Access control and authentication for sensitive data
  
  

However, no method of transmission over the Internet is 100% secure. You use our services at your own risk.

5. Your Rights and Choices

You can:

• View and update your account information
  
  

• Request deletion of your account and data
  
  

• Opt out of promotional notifications
  
  

• Contact us anytime to access or correct your personal data
  
  

To make such requests, please contact us at futurehubbd@gmail.com.

6. Children’s Privacy

Our app is not intended for children under 13.
We do not knowingly collect data from children. If we discover such data, we will delete it immediately.

7. Third-Party Services

FutureHub uses third-party services that may collect information according to their own privacy policies, including:

• Google Firebase (Authentication, Firestore, Storage, Analytics)
  
  

• Google Sign-In
  
  

• Facebook Login
  
  

• Google Play Services
  
  

We recommend reviewing their respective privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available in the app and on our official website.
Your continued use of our app after updates means you accept the new terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: futurehubbd@gmail.com
📍 Address: Dhaka, Bangladesh