Privacy Policy

Last Updated: January 27, 2026

Markham Heating & Air Conditioning (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information you provide on our website https://markhamheating.com (“Website”). By accessing or using our Website, you accept the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you interact with our Website, including:

• Contact details: name, email address, phone number, address, and other information you submit through contact forms, quote requests, or service bookings.
  
  

• Technical information: IP address, browser type, device type, and other data collected through cookies and similar technologies (see Cookies section below).
  
  

• Communications: any messages you send to us through our forms, email, or other digital communication channels.
  
  

We do not knowingly collect sensitive personal information (like financial account numbers, social insurance numbers, etc.) through this Website.

2. How We Use Your Information

We use the information we collect to:

• Respond to your requests, questions, and service inquiries.
  
  

• Provide and improve our services, products, and Website functionality.
  
  

• Communicate with you by email, phone, or other means regarding our services and your requests.
  
  

• Comply with legal obligations.
  
  

3. Cookies and Similar Technologies

We may use cookies and similar tracking technologies to collect technical and usage data. Cookies help us:

• Recognize your device on return visits.
  
  

• Improve Website performance.
  
  

You can usually control cookies through your browser settings. However, disabling cookies may affect the functionality of some parts of the Website.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share information with:

• Service providers who help us operate the Website and provide services (e.g., contact form processors).
  
  

• Law enforcement or authorities if required by law.
  
  

We require all third parties to appropriately safeguard the privacy of personal information provided to them.

5. Security of Your Information

We implement reasonable technical, administrative, and organizational measures to protect the information we collect from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is completely secure.

6. Your Rights

Under applicable privacy laws, you may have the right to:

• Request access to personal information we hold about you.
  
  

• Request correction of any inaccurate, incomplete, or outdated information.
  
  

• Withdraw consent to the use of your personal information where applicable.
  
  

If you wish to exercise any of these rights, please contact us using the details below.

7. Children’s Privacy

Our Website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will reflect the most recent version. Continued use of the Website after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or our privacy practices, contact us at:

Markham Heating & Air Conditioning
Address: 320 Don Park Rd, Markham, ON L3R 1J4, Canada
Phone: +1 905-471-1748
Email: book@markhamheating.com