Like with any employee, you'll need to interview candidates, and the process begins with putting out your requirements in a job description.
But, make sure you have the appropriate onboarding resources ready before you write it.
1. Before you outsource, document your procedure.
It's more complicated than just giving a trade assistant your instructions over the phone and hoping they get it right.
In order to ensure that the task is completed as you desire, if you document the entire process and develop instructions for them to follow.
There are numerous effective techniques for documenting the process if it comprises a simple routine, such as handling certain areas of your firm:
- Asset classes including Listed, Fx, Digital, and OTC
- Trade Applications
- Trade Lifecycle
- Liaison with Parties
- Reporting
- Issue Resolution
This not only makes it simpler to integrate someone into your procedures, but it also forces you to consider each step you'll need to explain to your trade assistant.
Keep in mind that the purpose of outsourcing is to free up more time for you, not less.
2. Create a job description to entice the best trade assistant candidates.
You must create a job description that will draw candidates with the abilities and characteristics you require in a trade assistant in order to identify the ideal candidate. This activity will help you write down your needs and serves as a filter for discovering the ideal match.
Including the following:
- The size of your company.
- Experiences from the past that will help them succeed.
- Linguistic specifications, such as "Excellent spoken/written English".
- A detailed outline of the duties they will carry out for you.
- Skills that are necessary and desirable.
3. Hire and welcome your trade assistant
Although you might advertise your open position for a trade assistant on a conventional job board, forum, or social network, think about the benefits of using a platform made especially for hiring these kinds of contractors.
Instead, begin your search on the aforementioned trade assistant service providers and freelance markets.
All candidates for employment should be interviewed through Zoom or Google Meet, especially if you discovered them through a marketplace. Check for testimonials from previous customers and other evidence of their prior performance as trade assistants.
Introduce your trade assistant to your company gradually so that both of you can learn where they thrive. If you give trade assistants too much responsibility too quickly, things could go awry.
4. Protect your data and accounts.
Once you've employed your trade assistant, created channels of communication, trained them, and prepared them for success, you'll need to make sure you grant them just limited access to your organization, social media accounts, or other resources they'll need to carry out their duties.
Get trade assistants to sign a non-disclosure agreement because they frequently work with clients who are competitors in the same market.
After all, you don't want them to learn your secrets. This is usually taken care of for you by freelance markets and trade assistant services, but make sure before you provide your TA any private information.
5. Observe their performance and gradually change their role.
It can be challenging to estimate how quickly or how much work your trade assistant should be completing each hour. Time tracking then becomes useful.
Even though you want your TA to operate independently, keep in touch with them frequently to see if there are any ways you can improve their workflows or streamline the process.
You might even find that your trade assistant performs the position more effectively than you expected, or that they have grown so used to your company that they begin to make suggestions much like a full-time staff might.
Once your trade assistant gets accustomed to their duties, you might think about expanding their responsibilities and outsourcing more jobs, or hiring a second TA to handle different facets of your company.
If you are seeking a trade assistant in India or from India you can refer the below link to take care of your concern regarding TA profile:
https://www.fundtec.in/trade-assistant