Effective Date: 26 July 2026
FuelNova is a petrol pump management application designed for petrol pump owners, managers, and staff to manage daily business operations such as sales, fuel inventory, shifts, expenses, staff roles, reports, notifications, and subscription-based access.
This Privacy Policy explains how FuelNova collects, uses, stores, and protects information when you use our Android application, website, and related services.
By using FuelNova, you agree to the collection and use of information as described in this Privacy Policy.
FuelNova may collect the following information necessary to provide and improve the app:
Name
Email address
Mobile number
User role (Owner, Manager, or Staff)
Petrol pump or business information
Sales records
Fuel inventory and tank stock information
Expense records
Shift information
Device information required for app functionality
Crash logs (if generated)
Subscription and access-related information
We collect only the information required to operate the app, provide services, maintain security, and support petrol pump management features.
We use collected information to:
Create and manage user accounts
Authenticate users and control access based on user roles
Manage petrol pump operations
Display dashboards, reports, and business analytics
Manage fuel stock, sales, shifts, staff, and expenses
Send important notifications and updates
Synchronize data securely across devices
Provide subscription-based access
Improve app performance, reliability, and user experience
Detect, prevent, and resolve technical or security issues
Provide customer support
Comply with legal, regulatory, or policy requirements
FuelNova does not sell users' personal information.
FuelNova uses Firebase Authentication to securely manage user login and authentication.
Firebase Authentication may process information such as:
Email address
Mobile number
Authentication identifiers
Related login information
This information is used only to verify user identity, protect user accounts, and provide secure access to FuelNova features.
FuelNova uses secure cloud data synchronization, PHP REST APIs, MySQL database systems, Firebase services, and HTTPS communication to protect data during transmission and storage.
We use reasonable technical and organizational security measures to protect user information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security.
FuelNova does not sell, rent, or trade users' personal information.
We may share information only in the following situations:
With authorized users within the same petrol pump business based on assigned roles and permissions.
With service providers that help operate the app, such as Firebase, hosting, database, notification, analytics, crash reporting, or payment/subscription providers.
When required by law, regulation, legal process, or government request.
To protect the rights, safety, security, or property of FuelNova, users, or others.
To detect, prevent, or address fraud, security, or technical issues.
All third-party service providers are expected to protect user information and use it only for providing their services.
We retain user and business data only as long as necessary to:
Provide FuelNova services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements
Users may request deletion of their account and personal data by contacting:
Email: support@fuelnova.online
Some information may be retained where required by law, for legitimate business record-keeping, security, fraud prevention, or backup purposes.
Depending on applicable laws, users may have the right to:
Access their personal information
Request correction of inaccurate information
Request deletion of their account and personal data
Request restriction of certain processing activities
Withdraw consent where processing is based on consent
Contact support regarding privacy concerns
To make a request, please contact:
Email: support@fuelnova.online
We may need to verify your identity before processing certain requests.
FuelNova is intended for petrol pump business use and is not directed toward children.
We do not knowingly collect personal information from children under the age required by applicable law.
If we become aware that a child has provided personal information without proper authorization, we will take reasonable steps to delete that information.
FuelNova may use third-party services to operate and improve the app, including but not limited to:
Firebase Authentication
Firebase Cloud Messaging (FCM)
Firebase Crashlytics (if enabled)
Cloud hosting and database services
Subscription or payment-related services
API and server infrastructure providers
These third-party services may collect and process information according to their own privacy policies and terms.
FuelNova is primarily a mobile application and does not rely on browser cookies for its core functionality.
The app may collect basic technical, diagnostic, crash, or performance information if such services are enabled.
This information helps improve app stability, fix errors, and enhance overall performance.
If analytics features are introduced in the future, they will be used only to understand app usage and improve the service—not to sell personal information.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
When we update this Privacy Policy, we will revise the Effective Date at the top of this page.
Users are encouraged to review this Privacy Policy periodically.
If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your information, please contact us.
FuelNova Support
Email: support@fuelnova.online
Website: https://fuelnova.online
By using FuelNova, you confirm that you have read, understood, and agreed to this Privacy Policy.
You consent to the collection, use, storage, and processing of your information as described in this Privacy Policy.