Fuel Up Support

Find nearby gas prices, E85 and diesel. No signup required.

How can we help?

Email anthonyhayward1000@gmail.com for help, bug reports, accessibility feedback, or privacy requests.

For a bug report, include your iPhone or iPad model, iOS version, Fuel Up version, and what happened. Screenshots are helpful, but please remove personal details. Never send passwords or participant credentials.

Stations or prices are missing

Fuel Up currently covers the United States. Check your internet connection and location permission, then review your fuel type and search radius in Settings. Some stations do not have a recent reported price. E85 availability does not guarantee that an E85 price is available.

A price is different at the pump

Prices are reported observations and can be delayed, missing, or different at the station. Check the fuel grade, cash or credit conditions, and membership requirements. Always confirm the displayed pump price before filling up.

Show E85 alongside your usual fuel

Open Settings > Fuel Type and turn on Also show E85. E85 stations use yellow map bubbles. The station card shows both fuel prices when reports are available.

Language and appearance

Settings > Language opens Apple's per-app language settings. If the language picker is not shown, add another preferred language in iOS Settings > General > Language & Region. Fuel Up also offers light and dark appearance.

Driving Research is optional

You can use the map and Trends without joining research. If you join, use Settings > Driving Research to pause collection, review permissions, or sync data. Answer station-visit notifications only when it is safe. iOS scheduling, permissions, and connectivity can affect collection and notification delivery.

Sync or delete research data

Automatic bulk syncing normally waits for Wi-Fi and at least 500 pending samples. Sync Data uploads all pending samples on the available connection, including cellular. Small status requests and administrator-requested syncs may also use cellular.

To delete research records, use the delete control in Settings > Driving Research and complete both confirmations while connected to the internet. Pausing does not delete records. Deleting the app alone does not delete records already uploaded.

If you cannot access the app, email us with your participant ID, if you have it, and ask for help with deletion. Do not send your participant credential or detailed location history.

Privacy

Read the Fuel Up Privacy Policy for collection, sharing, retention, and deletion details.