Privacy Policy for Fudron

Effective Date: August 21, 2026

Fudron ("Fudron", "we", "us", or "our") operates food ordering, restaurant/seller management, and delivery services through its mobile applications and related services.

This Privacy Policy applies to all Fudron applications and services, including:

1. Fudron User/Customer App – used by customers to discover food, place orders, make payments, and track deliveries.

2. Fudron Seller/Restaurant App – used by restaurants, food businesses, sellers, and their authorized staff to manage menus, receive and process orders, manage business information, and communicate with customers.

3. Fudron Delivery Partner App – used by delivery partners to receive delivery assignments, navigate to pickup and delivery locations, update delivery status, and complete deliveries.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, how we protect it, and the choices available to users.

By using any Fudron application or service, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

The information collected may vary depending on which Fudron application and features you use.

A. Customer/User Information

When using the Fudron User App, we may collect:

• Name

• Mobile phone number

• Email address

• Account information

• Delivery addresses

• Location information

• Food orders and order history

• Order preferences and instructions

• Payment and transaction information

• Customer support communications

• Information voluntarily provided by the user

B. Seller/Restaurant Information

When using the Fudron Seller App, we may collect:

• Seller or restaurant name

• Owner or authorized representative name

• Mobile phone number

• Email address

• Business address

• Restaurant location

• Business registration or verification information where applicable

• Bank or payment settlement information where required

• Restaurant/menu information

• Food item information

• Pricing and availability information

• Order and transaction information

• Documents or images submitted for verification

• Customer order-related information required to fulfill orders

• Communications with Fudron support

C. Delivery Partner Information

When using the Fudron Delivery Partner App, we may collect:

• Name

• Mobile phone number

• Email address

• Profile information

• Delivery address or relevant delivery information

• Current or approximate location, where required for delivery functionality

• Vehicle information where applicable

• Driver or delivery-partner verification information

• Identification or verification documents where required

• Delivery history

• Order assignment information

• Earnings and transaction information

• Customer and restaurant information required to complete deliveries

• Communications with Fudron support

2. Location Information

Location may be required for certain Fudron features.

Customer App

Location may be used to:

• Identify the delivery location

• Show restaurants available in the user's area

• Support delivery-related functionality

• Improve location-based food availability

Delivery Partner App

Location may be used to:

• Show available delivery assignments

• Support navigation

• Help the delivery partner reach the restaurant

• Help the delivery partner reach the customer

• Provide delivery status and tracking functionality

• Support the delivery process

If background location is used by the Delivery Partner App, it will be used only where necessary for an active delivery or another clearly disclosed location-based feature.

Seller App

Location may be used to:

• Set or verify the restaurant/business location

• Support order fulfillment

• Provide relevant location-based services

Users can manage location permissions through their device settings. Disabling location permission may affect features that depend on location.

3. Order and Transaction Information

When an order is placed through Fudron, we may collect and process information such as:

• Order number

• Restaurant/seller

• Food items

• Quantity

• Price

• Taxes and applicable charges

• Delivery charges

• Order date and time

• Delivery address

• Order status

• Cancellation information

• Refund information

• Payment status

• Delivery information

This information is used to process and fulfill orders and provide related services.

4. Payment Information

Fudron may support online or other payment methods through third-party payment service providers.

Depending on the payment method, we may receive information such as:

• Transaction ID

• Payment status

• Payment method

• Amount paid

• Refund status

• Other information necessary to confirm or reconcile a transaction

Payment providers may process payment information according to their own privacy policies and applicable laws.

Fudron does not intend to store complete card numbers, CVV numbers, UPI PINs, banking passwords, or other sensitive payment credentials on its own systems unless specifically required and lawfully handled by the applicable payment service.

5. How We Use Information

We may use information for the following purposes:

• Create and manage user accounts

• Verify users, sellers, and delivery partners

• Process food orders

• Manage restaurants and food listings

• Assign delivery orders

• Coordinate restaurants, customers, and delivery partners

• Process payments and settlements

• Provide delivery services

• Track active deliveries where applicable

• Provide navigation and location-based services

• Communicate about orders and deliveries

• Send important service notifications

• Provide customer and partner support

• Resolve complaints and disputes

• Detect and prevent fraud or unauthorized activity

• Maintain security

• Improve application performance

• Analyze service usage and technical issues

• Maintain business and transaction records

• Comply with applicable laws and legal obligations

6. Information Sharing

We may share relevant information between the different participants of the Fudron service when necessary to provide the requested service.

Customers and Sellers

When a customer places an order, relevant information may be shared with the restaurant/seller so that the order can be prepared and fulfilled.

This may include:

• Customer name

• Order details

• Delivery information

• Contact information where necessary

• Special instructions

Customers and Delivery Partners

Relevant delivery information may be shared with the assigned delivery partner to complete the delivery.

This may include:

• Customer name

• Delivery location

• Order information

• Contact information where necessary

• Delivery instructions

Sellers and Delivery Partners

Relevant information may be shared with the delivery partner to allow pickup and delivery of an order.

This may include:

• Restaurant information

• Pickup location

• Order details

• Delivery information

• Information necessary to complete the assignment

We limit information sharing to information reasonably required to provide the relevant service.

7. Third-Party Service Providers

Fudron may use third-party service providers to operate and improve its services.

These may include providers for:

• Cloud hosting

• Database services

• Payment processing

• Maps and navigation

• Push notifications

• Analytics

• Crash reporting

• Customer support

• Authentication

• Security

• Communication services

• Technical infrastructure

These providers may process information on our behalf according to their applicable agreements, privacy policies, and legal requirements.

The actual third-party services used by Fudron may change over time.

8. Device and Technical Information

Depending on the application and features used, we may collect technical information such as:

• Device model

• Operating system

• App version

• IP address

• Device identifiers where permitted

• Network information

• Crash reports

• Diagnostic information

• Performance information

• App usage information

This information may be used for security, troubleshooting, analytics, maintenance, and improving application performance.

9. Camera, Photos and Documents

Some Fudron features may allow users, sellers, or delivery partners to upload images or documents.

For example:

• Seller menu or food images

• Restaurant/business documents

• Delivery-partner verification documents

• Profile photos

• Other information voluntarily submitted through the app

Camera or photo access will be requested only when necessary for the relevant feature.

Users should not upload documents or images containing unnecessary personal or sensitive information.

10. Notifications

Fudron may send notifications regarding:

• Account activity

• New orders

• Order confirmation

• Order status

• Delivery assignments

• Pickup notifications

• Delivery updates

• Payment or settlement information

• Security notifications

• Important service announcements

Users can manage notification permissions through their device settings where supported.

11. Seller Responsibilities

Sellers and restaurants using Fudron may receive limited customer information necessary to prepare and fulfill orders.

Sellers must use customer information only for legitimate order-related purposes and must not misuse, sell, or unnecessarily disclose customer information.

Sellers are responsible for maintaining reasonable security over information available through their Fudron account.

12. Delivery Partner Responsibilities

Delivery partners may receive customer and restaurant information necessary to complete assigned deliveries.

Delivery partners must:

• Use customer information only for delivery-related purposes

• Keep customer and restaurant information confidential

• Not misuse or disclose customer information

• Not retain customer information unnecessarily

• Follow applicable Fudron policies and instructions

13. Data Security

We take reasonable technical, administrative, and organizational measures to protect information against:

• Unauthorized access

• Unauthorized disclosure

• Loss

• Misuse

• Alteration

• Destruction

Security measures may include access controls, authentication, secure data transmission, monitoring, and other reasonable security practices.

However, no electronic storage or transmission method is completely secure, and we cannot guarantee absolute security.

14. Data Retention

We retain information for as long as reasonably necessary to:

• Provide our services

• Process orders

• Maintain transaction records

• Manage accounts

• Provide customer support

• Prevent fraud

• Resolve disputes

• Maintain security

• Comply with legal requirements

• Fulfill legitimate business purposes

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

15. Account Deletion

Users, sellers, and delivery partners who have accounts with Fudron may request account deletion through the available account settings or by contacting us.

To request account deletion, contact:

Fudron2.app@gmail.com

A deletion request may result in the removal of account information and other information associated with the account, subject to applicable legal requirements.

Certain information may need to be retained when required by law, necessary for financial or transaction records, fraud prevention, dispute resolution, security, or other legitimate legal purposes.

16. Children's Privacy

Fudron is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information improperly, please contact us so that we can review the situation and take appropriate action.

17. Your Privacy Choices

Depending on applicable law, you may have rights to:

• Access certain personal information

• Correct inaccurate information

• Request deletion of personal information

• Request account deletion

• Withdraw consent where applicable

• Manage location permissions

• Manage camera and photo permissions

• Manage notification permissions

• Contact us regarding privacy concerns

Requests can be submitted using:

Fudron2.app@gmail.com

We may request reasonable information to verify the identity of the person making a privacy request.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in:

• Our services

• Application features

• Technology

• Third-party services

• Legal requirements

• Privacy practices

When we update this policy, the revised version will be published through our official privacy-policy webpage or made available through the applicable Fudron application.

We recommend reviewing this Privacy Policy periodically.

19. Contact Us

If you have any questions, requests, complaints, or concerns regarding this Privacy Policy or Fudron's privacy practices, please contact us:

App Name: Fudron
Email: Fudron2.app@gmail.com

We will make reasonable efforts to respond to privacy-related requests within a reasonable period.

End of Privacy Policy