Privacy Policy

This Privacy Policy applies beginning January,2025 

Your privacy and data security are extremely important to us. When you use our services, you entrust us with your information, and we understand that this is a significant responsibility. If you have any questions, you can always email us at dev.foodeasy@gmail.com.

This privacy policy explains our data protection policies and describes the types of information we may process when you use one or more of our mobile applications ("Fruit Merge", "We", "App",  "Apps", "Our App", "Our Apps"). It also explains how we and some of the companies we work with handle this information.

I. Information We Collect

1.1 Data About Your Use of the Service

Click counts, pages viewed, apps opened, permission statuses, functionality status, app brands, network status of the app, firebase_device_id, app model, SIM country/region, system language, cookies that advertisers can store or read, etc.This data is only shared with certified third-party analytics platforms: Firebase and our self-built data statistics system (ECS).This information is used solely to improve the product experience and is not shared with any third parties. We do not use this information for any purposes other than improving the product experience and advertising effectiveness.

1.2 Device Information

We collect your device and network connection information to provide you with a better experience while using our app.This information depends on the environment in which you interact with us, your choices (including privacy settings), and the products and features you use, and may include:    

SDK/API version, platform, timestamp, app identifier, app version, unique device identifier, device manufacturer, OS version, language locale, timezone, and network status (e.g., Wi-Fi), app's release status on Google Play and Galaxy Store, ad loading strategy, ad platform, and ad serving IDs.

We store information collected via the Android ID associated with your device, which helps us track your ad behavior while using the app. We treat this information as personal data.

1.3  Monetization and Analytical Data from Other Sources

Third-party SDKs integrated into our apps may access your information, including:

Google Ad ID

Demographic data (e.g., determining your IP address)

Fraud prevention data (e.g., click fraud in ads)

Device-related data (e.g., device type, technical info, country/region)

Data for ads, marketing, and analytics

Cookies that advertisers can store or read

The information collected by these third-party SDKs is managed by their respective providers, and we do not control these third parties. These third parties include monetization partners like IronSource, AppLovin, Vungle, Unity, Fyber, Amazon, Pangle and analytics partners like Firebase, and our own data system. You can find links to their privacy policies in the "Third-Party Partner Privacy Policies" section

1.4  Other Information

We may collect information that you voluntarily provide directly to us, such as your email address, feedback, and answers to surveys.

2. How We Use This Information

To improve your experience while using our services, we may ask you to provide certain personal information. The information we ask for will remain on your device, and we do not collect it in any other way.

As mentioned above, we collect your information for analytical purposes, and this data is only used for app optimization.

As described above, your personal information may be shared with our third-party partners. We may disclose your personal information to our business partners, including advertisers, publishers, and data tracking companies. These partners may use your personal information to show you ads, measure your interactions with ads/websites, and better understand website and app traffic usage or user behavior to improve their services. These partners' use of the information we disclose to them will be governed by their respective privacy policies.

3. Legal Basis for Processing Your Personal Data

As described above, we process personal data for the purposes outlined in this privacy policy. The legal bases for processing your personal data include:

Processing necessary for the performance of a contract with you (e.g., providing you with the services you request and verifying your identity)

Processing necessary to comply with legal obligations (e.g., complying with applicable accounting regulations and mandatory disclosures to law enforcement)

Processing based on our legitimate interests (e.g., managing our relationship with you, ensuring the security of our services, and communicating with you about our products and services)

Processing based on the consent of our customers (e.g., placing certain cookies and sharing your information with third parties for advertising purposes)

In certain cases, you may need to provide us with personal data to allow us to provide all the services and features of our app.

4.  Your Rights

When you use our services, we provide you with the rights outlined below. If you wish to exercise the rights granted by applicable law, please contact us at dev.foodeasy@gmail.com. When we receive your personal rights request, please ensure that you are ready to verify your identity. Please note that your personal rights are limited. We may limit your personal rights in cases where access is denied by law or authorization; when granting access would negatively impact others' privacy; to protect our rights and property; or when the request is frivolous or excessive.

4.1 Right to Withdraw Consent

If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. Withdrawing consent will not affect the legality of the processing we conducted prior to your withdrawal or the legality of processing by any third party based on consent prior to your withdrawal.

4.2 Right to Access and Rectification

If you request a copy of the personal information we hold about you, we will promptly provide you with a copy free of charge, unless the law allows us to charge a fee. If such access negatively impacts the rights and freedoms of other individuals, we may limit your access. You can also request corrections or updates to any personal information we hold about you unless you can make corrections directly through the service.

4.3 Right to Be Forgotten

You can request that we delete any personal information we hold about you if:

It is no longer necessary for the purposes for which it was collected or processed

You previously consented to its processing but later withdrew that consent

You object to the processing, and we do not have overriding legitimate grounds for continuing the processing

4.4 Right to Restrict Processing

You have the right to restrict the processing of your personal information in the following cases:

You challenge the accuracy of your personal information. We will restrict processing while we verify its accuracy, which may result in partial or complete service interruptions

Processing is unlawful, and you oppose deletion of your personal information and request restriction of its use

We no longer need your personal information for processing purposes, but you need it for the establishment, exercise, or defense of legal claims. You object to processing, and we are verifying whether our legitimate grounds override your rights. We will only process your restricted personal data with your consent, to establish, exercise, or defend legal claims, to protect the rights of other individuals or entities, or for reasons of substantial public interest. If restrictions are lifted, we will notify you.

4.5 Right to Object to Processing

If we process your personal information based on consent, contract, or legitimate interests, you can object to our processing at any time under applicable law. We may continue processing your personal information if necessary for the defense of legal claims or any other exceptions permitted by law.

4.6 Notification of Third Parties

If we share your personal information with third parties, we will notify them of any corrections, deletions, or restrictions on your personal information unless this is impossible or requires disproportionate effort. Upon request, we will identify such third parties.

4.7 Right to File a Complaint

If you believe we have violated your privacy rights, please contact us via email at dev.foodeasy@gmail.com so we can address your concerns. You also have the right to lodge a complaint with a supervisory authority in your habitual residence, place of work, or where the alleged infringement occurred.

5. California residents

We have prepared this separate privacy notice for California consumers to comply with the California Consumer Privacy Act of 2018 (CCPA) and other California privacy laws.This notice is intended to supplement the information we describe and applies only to users residing in the State of California (consumers or you).

IF YOU ARE NOT A CALIFORNIA RESIDENT, THIS POLICY DOES NOT APPLY TO YOU. PLEASE REFER TO OUR MAIN PRIVACY NOTICE HERE INSTEAD.

5.1 Your Right to Request Information

As required by CCPA, you( or your authorized agent) have the right to request that we disclose to you information about how we have collected, used and shared your personal information over the past 12 months.This information include: the categories of personal information we collect; the categories of sources for personal information we collect; the business purpose for which we collect that personal information; and the categories of third parties with whom we share that personal information.

5.2 Your Right to Erasure

Information Under the CCPA, You( or your authorized agent) have the right to opt out of the sale sold or sharing of your information.You (or your agent)have the right to request that we delete certain personal information about you that we have collected and retained from you, except in the following cases. Such cases include: We need your information to detect security incidents, and prevent malicious or illegal activity; We need your information to identify and fix application bugs that impair existing intended functionality;We need your information to exercise freedom of speech, to ensure that other customers exercise their freedom of expression rights or exercise other rights under the law. We need your information for internal uses reasonably consistent with your expectations based on your relationship with us; and in other cases under the CCPA and other California laws.

5.3 How You Can Exercise Your Rights

To exercise the above, please submit a verifiable consumer request to us muhammadtauseef327@gmail.com, only you or your authorized agent may make a verifiable consumer request for your personal information. You may only make a two verifiable consumer requests within a 12-month period. A verifiable consumer request must: Provide sufficient information to allow us to reasonably verify your identity and to allow us to confirm that we have collected personal information about you.Describe your request in sufficient detail to enable us to understand and respond to it. We will not be able to accurately respond to your request if we cannot verify your identity.

5.4 How We Respond to Your Request

We strive to respond to verifiable consumer request within 45 days of receipt. If we need more time (up to 90 days), we will notify you of the reason and extension by email, phone or other electronic means. We will not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request requires payments, we will tell you the reason for our decision and provide you with a cost estimate before completing your request.

5.5 Non-Discrimination

We will not discriminate against you for exercising any CCPA rights. Such discrimination includes: refusing to provide you with our services; charging you a different price or rate for our services; providing you with a different level or quality of service; implying that you may receive a different price or rate for the service or different service levels or quality.

5.6 Data collection instructions for minors

These services are not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from children under the age of 13. If we become aware that a child under the age of 13 has provided us with personal information, we will delete this from our servers immediately. If you are a parent or guardian and you know that your child has provided us with personal information, please contact us so that we can take necessary actions. Users aged 13~16 have the right to opt-in, if you are the parent or guardian of users aged 13~16, you can also contact us.

6. Third Party Partner Privacy Policy

Here we list the links to third-party partners' privacy policies. Please note that these policies are managed by third parties, and we have no control over them. Please check the following links for more details about how they collect, use, and share user data.

6.1 AppLovin

https://www.applovin.com/privacy/

6.2 Vungle

https://vungle.com/privacy/

6.3 Pangle

https://www.pangleglobal.com/privacy

6.4 Mintegral

https://www.mintegral.com/en/privacy

6.5 Bigo

https://www.bigossp.com/agreement/privacyPolicy?v=v1.2.0

6.6 Adjust

https://www.adjust.com/terms/privacy-policy/

7. Security

We are very concerned about safeguarding the confidentiality of your information. We employ administrative, physical and electronic measures designed to protect your Information from unauthorized access and use. Please be aware that no security measures that we take to protect your information are absolutely guaranteed to avoid unauthorized access or use of your Information which is impenetrable.

8. Sensitive Information

We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, sexual orientation, criminal background or membership in past organizations, including trade union memberships) on or through an Application, the Services or the Site or otherwise to us.

9. Children's Privacy

we are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately.

10. Changes to This Policy

Any information that is collected is subject to the Policy in effect at the time such information is collected. We may, however, modify the Policy from time to time. If such change has been made, we will provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of our app or services following the change of the Policy will mean you accept those changes.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or the use of your personal information, please contact us at: 

dev.foodeasy@gmail.com