How does Frontier handle cancellations?

Frontier Airlines has a structured cancellation policy that varies based on when the cancellation occurs and the type of fare purchased. Here’s an overview of how Frontier handles cancellations:

Cancellation Policies

1. Within 24 Hours of Booking

• Full Refund: If you cancel within 24 hours of booking and your flight is at least seven days away, you are eligible for a full refund, regardless of the fare type booked23.

2. After 24 Hours

• Basic Fare: If you cancel a Basic Fare ticket after the 24-hour window, you will incur a cancellation fee of $99 per passenger. No refunds are issued; instead, you will receive no value from your ticket24.

• Other Fare Types (Economy, Premium, Business Bundles): For these fares, cancellations can be made without fees. However, the value of the ticket will be converted into travel credit for future use, minus any applicable charges15. This credit must be used within one year from the date of cancellation3.

3. Special Circumstances

• If you purchased the WORKS℠ bundle, cancellations are fully refundable if made more than 24 hours before departure34.

• Elite Diamond members also enjoy fully refundable fares regardless of the fare type2.

4. No-Show Policy

• If you fail to check in or board your flight, your ticket will be deemed a "No-Show," resulting in cancellation without any refund or credit for subsequent flights in the itinerary5.

FAQs

• What if Frontier cancels my flight?
  If Frontier cancels your flight, you are entitled to a full refund or the option to rebook without penalty2.

• Can I change my flight instead of canceling?
  Yes, changes can be made without fees for most fare types, but fare differences may apply5.

• How do I request a refund?
  Refund requests can be submitted through the "Manage My Booking" section on Frontier's website or by filling out their online refund request form34.

In summary, Frontier Airlines offers flexibility in cancellations within specific timeframes and conditions, with varying implications for refunds based on fare types.