Freeze Tag Support

Need help with Freeze Tag? We’re here for you!

If you have trouble using the app, questions about features, or need help with your account, this page will help you get back to playing fast.

How Freeze Tag Works

• Create a post with text, photos, or videos
  
  

• Tag your friends in posts
  
  

• If someone is Frozen, tag them in a post to help unfreeze them
  
  

Tip: Visit @john inside the app to see an example of how everything works.

Safe & Friendly App

Freeze Tag is designed to be:

• Easy to use
  
  

• Kid-friendly
  
  

• Positive and fun
  
  

Always be kind and respectful when posting and tagging others.

Contact Support

Need help from us directly?

Email: support@freezetagapp.com
We usually respond within 48 hours.

When emailing, include:

• Your device (iPhone or iPad)
  
  

• A short description of the issue
  
  

• Your username (if possible)
  
  

Thank you for playing Freeze Tag ❄️🎮