Privacy Policy – FranchiseLok
Effective Date: 11/11/2025
FranchiseLok (“we”, “our”, “us”) operates the FranchiseLok mobile application (“App”). This Privacy Policy explains how we collect, use, and protect user information.
By using our App, you agree to the terms mentioned in this Privacy Policy.
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1. Information We Collect
1.1 Information You Provide
We collect the following data when users use the App:
Name
Email address
Phone number
Location (only if manually entered by the user)
Entrepreneur profile details
Business opportunity submission details
1.2 Photos & Media (User Uploads)
Our App allows users to upload images such as:
Entrepreneur godown images
Brand product images
Brand logo images
Business-related photos
When the user clicks “Upload Image,” the App requests permission to open the device photo gallery.
We only access the file that the user manually selects.
We do not scan, read, or collect other photos in the device gallery.
The selected image is uploaded to our secure database/storage (e.g., Firebase Storage).
1.3 Notification Permission
When you open the App, we ask for permission to send:
Important updates
Interest submission updates
Brand updates
Notifications regarding opportunities
Notifications are optional.
Users may disable them anytime from device settings.
1.4 Automatically Collected Data
Device information (model, OS version)
IP address
App usage statistics
Crash logs (if enabled)
We do not collect:
Contacts
SMS
Camera feed
Microphone
Background location
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2. How We Use Your Information
We use your information to:
Allow users to upload images related to their business or profile
Connect users with franchise/dealership opportunities
Improve App performance and features
Provide customer support
Send important notifications (if permission is granted)
Display uploaded images to other users where applicable (example: entrepreneur godown photos)
We never sell or rent user data.
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3. Sharing of Information
We may share user-submitted information with:
Brands or businesses you show interest in
Other users (only where applicable, e.g., public entrepreneur profile photos)
Service providers such as Firebase
We do not share data with unknown third parties.
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4. Storage & Security
Images and user data are stored securely with encryption
Access is restricted and protected
We use Firebase/Google security protocols
No system is 100% secure, but we follow industry standards.
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5. Data Retention
We retain data as long as required for:
Running the App
Legal compliance
Improving services
Users may request data deletion anytime by contacting us.
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6. User Rights
You can:
Request a copy of your data
Request deletion of your images
Update your profile details
Disable notifications any time
Contact: support@franchiselok.com
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7. Children’s Privacy
FranchiseLok is intended for users 18+ only.
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8. Third-Party Services Used
Firebase Authentication
Firebase Firestore
Firebase Storage
Google Analytics (if enabled)
These services follow their own privacy guidelines.
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9. Changes to this Privacy Policy
We may update this Privacy Policy at any time.
Updates will be posted on this page.
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10. Contact Us
For queries about this Privacy Policy, contact:
support@franchiselok.com
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END OF PRIVACY POLICY