FramerSpace: Frequently Asked Question

FramerSpace is UNESCO MGIEP's indigenously designed, artificial intelligence (AI) powered digital co-creation platform. It helps curriculum designers, policy-makers, content developers, teachers and learners (13+) rethink how knowledge can be imparted in the 21st century. It provides building blocks to support the creation of online courses and connects learners to peers and creators through Artificial Intelligence.

FramerSpace is optimized for laptops and desktops experience. One should ideally open FramerSpace on any browser on the laptops/ desktops.

An interactive demo on how to signup in the FramerSpace can be found on this link: https://ior.ad/7zyp

Learners must not ignore these three critical steps to secure their account on FS else they will lose their progress in the courses:

1. Save your four-word Unique ID (since this is needed for logging in): If you forget or lose your unique id, you will lose access to your account and your progress in the course. We recommend that you save your unique id as soon as you create your account on FramerSpace.

2. Save your password (since this is needed for logging in)

3. Add your email address (since this is needed for password recovery): You can only reset your password if you have entered your correct email id in the system. We recommend that you enter your email id while creating your account to protect yourself from getting blocked out of your account in case you forget your password.

Note: Only password can be reset once lost, login id cannot be recovered once forgotten, so save it well.

Only courses open to anyone are listed on the homepage. Cohorts are closed groups and only registered learners who have been given the cohort URL can join them. Therefore they are not listed on FramerSpace homepage.

Here are the steps to join your cohort on FramerSpace:

1. The course coordinators from UNESCO MGIEP or your instructor should have shared the link to your cohort via email or message.

2. Please use that link to reach the correct cohort on FramerSpace.

3. Press the “Request access to course” button to request your access to the course cohort.

4. Once course facilitators receive and approve your request you would be able to click on the “Enroll in course” button.

5. To check if your request is approved, you can refresh the browser and load the course page again, and try clicking the “Enroll in course” button.

6. If your request is approved by the course facilitators, to locate your course in the future, you can use either of the two methods:

   1. 1. 1. • Use the link provided to you by the course coordinators/facilitators.

            • On the top-right of the FramerSpace page, click on the circular user icon to open a menu of options. Click on the “Draft courses”. You would find the course listed in the list of draft courses.

The course coordinators from UNESCO MGIEP or your instructor should have shared the link to your course via email or message. Please use that link to reach the correct course on FramerSpace.

1. Save your four-word Unique ID (since this is needed for logging in): If you forget or lose your unique id, you will lose access to your account and your progress in the course. We recommend that you save your unique id as soon as you create your account on FramerSpace.

2. Save your password (since this is needed for logging in)

3. Add your email address (since this is needed for password recovery): You can only reset your password if you have entered your correct email id in the system. We recommend that you enter your email id while creating your account to protect yourself from getting blocked out of your account in case you forget your password.

4. Note: Only password can be reset once lost, login id cannot be recovered once forgotten, so save it well.

FramerSpace is General Data Protection Regulation (GDPR) compliant. You may have noticed while creating your learner profile that this platform doesn't ask for your name, email, or any other personal identifiers.

If you forget or lose your credentials, you will lose your progress in the course and will have to create a new profile to access FramerSpace.

So, save your user id and password. For example, if 'near-rook-white-arlina' is your unique id, copy or write this down somewhere safe.

Entering your email id is important to have the option of resetting your password in case you forget it. A learner who forgets their password and has not entered their email id on FramerSpace will be blocked out of their account and lose their course progress since the system cannot send them a reset password link.

If you did not enter your email id while creating your account, you can enter it now. Simply click on your profile on the top right corner of FramerSpace and select “Reset Unique ID” from the drop-down menu. Next, enter your email id in the blank space provided below your login id and click on “update”.

Note that this is only applicable for passwords, and login id cannot be reset or recovered once forgotten so save it well.

You can go to the Reset Unique ID tab from your profile icon (top right corner) or you can use this link (to be added) to add or update your email. Find the guide in the interactive demo for more help: https://ior.ad/7zyp

You can go to the Reset Unique ID tab from your profile icon (top right corner) or you can use this link (to be added) to copy your ID. You can also use the Generate a new ID button if you want to generate a new Unique ID.

If you have lost your Unique-ID, that means you have lost your account and there is no way to get it back. You need to sign-up and create a new account on FramerSpace and restart the course.

You can reset the password if you have added your email address for recovery. If you haven’t added your email, you won’t be able to recover your account. Also, be careful while typing your email id, any typo made while entering your email id will make it impossible for the system to send you a reset password link.

If you are not receiving the reset link:

1. Please try again in a little while, sometimes the email gets delayed due to internet.

2. If you still don't receive the reset email it would mean the email you entered might be incorrect (it could have typos, etc.).

You can find your course in the “Draft Courses” tab under your profile icon (top right corner). The draft courses tab contains all the courses that you are part of. Note: you can also choose to bookmark the course-page for ease of access in the future.

You can click the “Settings” tab under your profile icon (top right corner). After clicking, you will see options to type your profile details. You need to input your details in the appropriate text boxes and press the “Update Profile Button.”

Using the minimap feature – floating icon that can be located in the bottom right corner. Some courses on FS also have navigational buttons at the bottom of each page that can help you to move to adjacent modules and the course home page.

You can contact your course coordinator for any queries. You can also use BaseCamp platform in case your course coordinators are using it for your course communications and have provided you the link to it.